I have been diagnosed with Metabolic Syndrome and am a Diabetec. I have already develop...
GetHuman-pljgarci's customer service issue with Aetna Member Services from June 2018
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I have been diagnosed with Metabolic Syndrome and am a Diabetec. I have already developed Kidney Disease and other complications due to my weight and diabetes. My coverage does not cover Bi-Pass surgery. My Doctors have asked me to explain to my insurance of the complications and cost I am at risk for. I am seeking to find Direction to have my case reviewed. All my Specialist Doctors have encouraged this follow up and are will to write letters of necessity and appeal. Please assist me. When I call the Customer Center, the response is it will not be covered and I feel they are not fully understanding the request. Thank You. Patricia
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