the price of the quote they gave me is beyond the amount we agreeed on per month

GetHuman627886's customer service issue with Aetna Member Services from April 2018

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Help with my Aetna Member Services issue
Before contacting them, items GetHuman627886 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman627886's next move: have a Aetna Member Services rep call.
Always use the GetHuman Phone tocall Aetna Member Services. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman627886's own words:
The problem I ran into: the price of the quote they gave me is beyond the amount we agreeed on per month
I trust that Aetna Member Services will make this right and come up with a resolution that is fair.
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Aetna Member Services

Customer service issue
Reported by GetHuman627886
Apr 25th, 2018 - 3 mons ago
I have an issue with Aetna Member Services too
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Seen by 2 customers so far
Similar issue to 71 others
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Timeline
GetHuman627886 started working on this issue
Apr 25th 3:31pm