WalMart.com Help Pages

WalMart.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (24 hours)
Busiest time: 2:30pm
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Recent WalMart.com help topics searched

I have a virtual gift card and I was told I can use it at Walmart.com but I can not. I...
Me order was scheduled for *-** delivery. It didn’t arrive. Where is it??
I need manual for ONN digital alarm clock radio model OND**AAA** I bought today no manu...
I ordered * bottles of black Jamaican castor oil from Walmart several months ago and ne...
Account has wrong e-mail address. To fix it you are going to send me a code . . . to...
I have an food delivery on it's* *way. I just checked my bank account and it has been d...
I called on March ninth and spoke to Hazel, she said a company will be in touch to pick...
grocery order ************* should have been paid with EBT, not debit card
Hello,*I want to buy groceries in Mexico and deliver it to my brother's house.*I'm here...
I'm seeking assistance from Walmart I'm on disability and don't have the finances to fi...
I’m trying to order some Athletic women sweet pants that are $*.** on the site when I t...
was at mills mall.orders backed up for in store purchases.**-** orders behind.purchased...
trying to reach Walmart in South Euclid. OH*re my pickup order, no one is answering the...
I placed an online order on Feb. **, ****, for a Crystal Growing Lab for my young grand...
loss gift card after purchased
I just placed an order and need to cancel it . Help .
My order never arrived. It was marked delivered but was not. I waited at least * days a...
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WalMart.com Online Help at walmart.com - Info & Stats

Help desk address
http://www.walmart.com/cp/Value-of-the-Day/1058864?povid=cat121828-env999999-moduleB072012-lLinkGNAV5_SaveBigNow_ValueoftheDay
Call-back available
NO
Department you interact with
Deals & Packages
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:30pm
Average turnaround time
24
Rank amongst all ways to reach them
3
Other means of communication
phone, email, web
Communication customer rating
61%
Quality of help rating
65%
Votes for online help
533
When this was last updated
Fri Mar 27 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-925-6278

WalMart.com Help Pages: What to Know

This is the WalMart.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for WalMart.com's best customer help page or faq or forum, this is the best entry point according to 117,204 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-925-6278) which we show above. Sometimes when you dig through the various help topics and volumes on walmart.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from WalMart.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting WalMart.com: General Information

WalMart.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with WalMart.com using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-925-6278 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like WalMart.com.

Do WalMart.com and GetHuman work together?

GetHuman has no relationship with WalMart.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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