WalMart.com Help Pages

WalMart.com Customer FAQ, Forum, and Online Help Desk

WalMart.com Help @ walmart.com
Customer Help
Average time to fix: (24 hours)
Busiest time: 2pm
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Recent WalMart.com help topics searched

Ordered a cat house and it was cancelled, I'm still waiting for the refund
Item delivered to wrong address. It was Dr. Bonner peppermint castle soap.
Hello, *I received a Walmart* package delivery that was not mine. It has someone else's...
I have a question about an order
* hr wait for pick up order...melted food..nobody answering main store number in any de...
We have recently moved to New Castle Indiana and have enjoyed your store there very muc...
I need to change my email address, have tried online but can't change
I bought a canon printer online on **** we had a power outage at our house and now it w...
Track package*Fed Ex Tracking **************
Help I ordered something and it’s accidentally going to my daughters in Minnesota...
I have forgotten password for my online walmart.com account.
I ordered a few bathing suits I got charged Taxes I’m in a state that I should not get...
Order is delayed so will arrive too late. I would like to cancel order and be refunded asap.
I never gotmy order so I want my refund of **.**
What is the latest time to return items on week days?

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WalMart.com Online Help at walmart.com - Info & Stats

Help desk addresshttp://www.walmart.com/cp/Value-of-the-Day/1058864?povid=cat121828-env999999-moduleB072012-lLinkGNAV5_SaveBigNow_ValueoftheDay
Call-back availableNO
Department you interact withDeals & Packages
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time24
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating55%
Quality of help rating59%
Votes for online help540
When this was last updatedTue Jun 28 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-925-6278

WalMart.com Help Pages: What to Know

This is the WalMart.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for WalMart.com's best customer help page or faq or forum, this is the best entry point according to 117,204 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-925-6278) which we show above. Sometimes when you dig through the various help topics and volumes on walmart.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from WalMart.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting WalMart.com: General Information

WalMart.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with WalMart.com using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-925-6278 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like WalMart.com.

Do WalMart.com and GetHuman work together?

GetHuman has no relationship with WalMart.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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