WalMart.com Help Pages

WalMart.com Customer FAQ, Forum, and Online Help Desk

WalMart.com Help @ walmart.com
Customer Help
Average time to fix: (24 hours)
Busiest time: 9am
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Recent WalMart.com help topics searched

Couldn’t place order since I got a new phone. Ordered on Amazon with no problem. I am r...
Charge just came through from Walmart.com that I did not make. I do not have an order n...
trying to order some goods my usual *** * order plus a few more items and keep getting...
Need to cancel recently placed order
I am trying to get my refund. I paid with debit at the store. And returned my items and...
MY DOORBELL HAS STOP WORKING NEED REPAIRED OR REPLACED
I HAVE A DOORBELL I ORDERED ONLINE IN JUNE ,IT STOP WORKIMG ABOUT A MONTH AQGO . I NEED...
How can I ordered groceries since Thursday and it has not been delivered, no one is giv...
I AM FOLLOWING UP ON MY PREVIOUS ORDER.*ORDER * *************.*I WOULD LIKE TO KNOW WHE...
I ordered compression socks (* pairs) on February **, ****. *Order Number...
Order got delayed over a week ago and no updates were given. In fact walmart did not te...
My order was supposed to be here and it did not come.
My daughters class ring says delivered which it is not. * weeks prior she received some...

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WalMart.com Online Help at walmart.com - Info & Stats

Help desk addresshttp://www.walmart.com/cp/Value-of-the-Day/1058864?povid=cat121828-env999999-moduleB072012-lLinkGNAV5_SaveBigNow_ValueoftheDay
Call-back availableNO
Department you interact withDeals & Packages
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time24
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating59%
Quality of help rating63%
Votes for online help536
When this was last updatedWed Apr 07 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-925-6278

WalMart.com Help Pages: What to Know

This is the WalMart.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for WalMart.com's best customer help page or faq or forum, this is the best entry point according to 117,204 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-925-6278) which we show above. Sometimes when you dig through the various help topics and volumes on walmart.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from WalMart.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting WalMart.com: General Information

WalMart.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with WalMart.com using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-925-6278 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like WalMart.com.

Do WalMart.com and GetHuman work together?

GetHuman has no relationship with WalMart.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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