WalMart Contact Lens Local/ International Customer Service Phone Number

614-534-1996
Contact Lens Local/ International Customer Service
  • Calls WalMart's Contact Lens Local/ International Customer Service department
  • On average, callers wait 10 minutes to talk to a person when they call
  • Call center hours are Mon-Fri 8am-11pm, Sat 9am-9pm, Sun 12pm-7pm EST
  • We recommend calling around 1:30pm
  • Some common reasons that visitors to GetHuman call WalMart include Returns, Update Account Info, Track an Order, Return an Order, and Missing Item.
  • Get a real live human at this number: Calling this WalMart number should go right to a real human being
  • When you call WalMart and their automated voice system picks up, you hear: If you are calling regarding contact lenses, press 1. For all other calls, press 2.
  • This is not the most popular WalMart phone number (it's ranked #4). Most customers call 800-925-6278 for support.

What It's Like to Call WalMart Phone Number 614-534-1996

Nov 20, 2023

Calling this number is only meant to be used to order contacts from Walmart and its website, and it cannot be used to get information from the stores. When I dialed this number, I was told I had reached the contacts center and asked if I was calling about contacts or making a call for any other purpose. 

As I had reached the contacts center, I selected that I was calling about contacts. Within a minute, I was connected with Larry, who asked how he could assist me. I asked him how much a contact lens exam would cost at Walmart and how I could schedule a fitting. Larry informed me that this number was strictly for ordering contacts and that he and his office had nothing to do with the individual stores offering exams. He said that exams usually cost between $70 and $100, but that was not a hard figure.

I thanked him for that information, and he offered to look up the number for my local Walmart so that I could go ahead and schedule an exam. I told him that would be great, and he asked me what area I would like for him to find a Walmart. I asked if there were any vision centers in Honolulu, and he said one was available in downtown Honolulu.

Larry confirmed the address with me, and I told him I knew exactly where that was. He then gave me the phone number 808-955-8522 and said I could contact them to set up an appointment. I thanked him for his time, and he thanked me for calling and wished me a pleasant day.

Overall, I think this number is helpful for what it is when you call for the right purpose. Larry provided excellent customer service and did what he could to offer assistance; he just didn't have the ability to provide direct assistance with my question. Based on my interaction with him, I think an attempt to order contacts through this number would have been successful.

I was also impressed with the low wait time for a large company. Walmart has thousands of nationwide locations, yet I was connected with Larry within two minutes. This tells me that Walmart has its phone numbers well segmented and has successfully minimized potential wait times for its callers.

I would not attempt to use this number unless you genuinely need to order contact lenses. This number can clearly be used to get basic information, such as a phone number, but it's not made for assistance with other aspects of Walmart's vision center.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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WalMart Contact Lens Local/ International Customer Service Phone Number 614-534-1996 - Info & Statistics

Phone number to dial614-534-1996
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingContact Lens Local/ International Customer Service
Call center hoursMon-Fri 8am-11pm, Sat 9am-9pm, Sun 12pm-7pm EST
Best time to dial1:30pm
Navigate phone maze to a humanCalling this WalMart number should go right to a real human being
Average wait10
Current wait19
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or facebook or web or email
Quality of communication70%
Quality of help73%
Customer votes6,088
Best phone number800-925-6278
Information last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's 614-534-1996 Contact Lens Local/ International Customer Service Number

This WalMart phone number is ranked #4 out of 5 because 115,086 WalMart customers tried our tools and information and gave us feedback after they called. The reason customers call 614-534-1996 is to reach the WalMart Contact Lens Local/ International Customer Service department for problems like Returns, Update Account Info, Track an Order, Return an Order, Missing Item. As far as we can tell, WalMart has call center locations in California and you can call during their open hours Mon-Fri 8am-11pm, Sat 9am-9pm, Sun 12pm-7pm EST. WalMart has 5 phone numbers and 10 different ways to get customer help. We've compiled information about 614-534-1996 and ways to call or contact WalMart with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling WalMart

Calling WalMart at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 614-534-1996. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when WalMart Contact Lens Local/ International Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than WalMart Once on the phone with WalMart's Contact Lens Local/ International Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting WalMart in General

While 614-534-1996 is WalMart's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-925-6278 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach WalMart help by calling them, is that other customers give their customer support at this number a 70% score for their communication skills and a 73% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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