WalMart Help Pages

WalMart Customer FAQ, Forum, and Online Help Desk

WalMart Help @ walmart.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 3:45pm
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Recent WalMart help topics searched

My capital one credit card **** was compromised on ******** for $**.** at Walmart.Amoun...
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Transactions! I was charged twice on my card
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Got gas at a gas pump on S **nd st. Used my card (meta bank card). The pump only allowe...
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I bought sterling silver spoon ring nd fell off my finger nd its in * pieces what can w...
return an item, do es not have how take care of it. and the company did not a...
I made a mistake and ordered two items, one of them I went back and canceled but I have...
I want to purchase an Intex *'x**' Rectangle above ground pool.*The Skue number is...
I ordered a tv and it got stolen and waiting on my refund and haven't got it yet
I was looking for a bike the name is mongoose ** outerLimit BMX Bike, Red
bought spoon ring sterling silver broke for know reason bought from walmart didn't have...
I want to order idems u are about to lose a custermer
I place an order for curbside pickup this morning. When I went to pick it up, I was to...
Order number *******-*******Order date Sun, Jan **, ******we just unboxed it and the ra...

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WalMart Online Help at walmart.com - Info & Stats

Help desk addresshttp://www.walmart.com/cservice/cu_comments_online.gsp?cu_heading=8
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time38
Rank amongst all ways to reach them5
Other means of communicationphone, facebook, web
Communication customer rating80%
Quality of help rating70%
Votes for online help363
When this was last updatedWed Feb 24 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-925-6278

WalMart Help Pages: What to Know

This is the WalMart help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for WalMart's best customer help page or faq or forum, this is the best entry point according to 115,086 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-925-6278) which we show above. Sometimes when you dig through the various help topics and volumes on walmart.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from WalMart agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting WalMart: General Information

WalMart has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with WalMart using 3 different media: phone, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-925-6278 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like WalMart.

Do WalMart and GetHuman work together?

GetHuman has no relationship with WalMart and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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