WalMart Help Pages

WalMart Customer FAQ, Forum, and Online Help Desk

WalMart Help @ walmart.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 10:45am
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Recent WalMart help topics searched

I order a better homes and garden BHG Dalahey porch swing in white. It was delivered ye...
Online ordering the website is having difficulty with accepting my payment information...
I purchased a Frigidaire portable air cooler, it was just delivered yesterday, Wednesda...
need to talk to tech support need to change p*w I tried on line no response
I got a visa card from Walmart and when I actavated it they said they couldn't verify m...
When my order was delivered ( half an hour ago ) I received * extra items that I did no...
I want, To know when will my order will come
I cannot login to my account through the website or app.
Me cobraron dos veces un art*culo, por favor devuelvan mi dinero **
lost my cell phone in gardening please call me *** * ** ****
I got a text that said through Walmart I accumulated points with my purchases .*And sai...
Did not get my hair color my t** two of those and my **% developer in my t**
Mother suicide, need to cancel membership, it posted today
I placed the order Friday night it was canceled I called they get something I placed it...
I have not received my eyeglass holder please discontinue my order thanks
There was a text on my phone through Walmart points I accumulated it was an iPhone...
After working for Walmart ** yrs no call ins they terminated me today I asked a custome...

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WalMart Online Help at walmart.com - Info & Stats

Help desk addresshttp://www.walmart.com/cservice/cu_comments_online.gsp?cu_heading=8
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time38
Rank amongst all ways to reach them5
Other means of communicationphone, facebook, web
Communication customer rating84%
Quality of help rating66%
Votes for online help366
When this was last updatedSun May 22 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-925-6278

WalMart Help Pages: What to Know

This is the WalMart help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for WalMart's best customer help page or faq or forum, this is the best entry point according to 115,086 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-925-6278) which we show above. Sometimes when you dig through the various help topics and volumes on walmart.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from WalMart agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting WalMart: General Information

WalMart has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with WalMart using 3 different media: phone, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-925-6278 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like WalMart.

Do WalMart and GetHuman work together?

GetHuman has no relationship with WalMart and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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