Tracfone Help Pages

Tracfone Customer FAQ, Forum, and Online Help Desk

Average time to fix: (3 hours)
Busiest time: 10:45am
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Recent Tracfone help topics searched

Im having a issue accessing my account info from tracfone app when i click it open it t...
I want to unlock my phone with any carrier
I bought a track phone TCL LX at Target in Maui recommended by a track phone receptioni...
what is tracfone ip address so I can send computer-pic to my phone number
Got a new Samsung Android phone and transferred the number from my old phone, but it al...
Cannot open voicemail
well my wife has a lg tracfone she was using now I want to use it but she don't rember...
My problem has been solved and it only took * *** hours and two or three people. The p...
how can i cancel my tracphone service
I can't not use my data on my phone, I have no *g *g *g data icon on my phone. Also upo...
my lg** phone is no longer useable, need new phone. please advise.
Phone lost. Need new one
They said they would put my monthly minutes and I still haven't received them. The have...
I still have not received my monthly minutes after speaking to * agents yesterday * age...
Can't access TRacFone Info or minutes?
transfer phone number to new tracfone
Last night around **pm I tried to call my brother in S.Korea. I used my calling card(wh...
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Tracfone Online Help at tracfone.com - Info & Stats

Help desk address
http://www.tracfone.com/contact.jsp?task=contact
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
3
Rank amongst all ways to reach them
6
Other means of communication
phone, chat, web, facebook, twitter
Communication customer rating
72%
Quality of help rating
76%
Votes for online help
413
When this was last updated
Wed May 20 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
800-378-9575

Tracfone Help Pages: What to Know

This is the Tracfone help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Tracfone's best customer help page or faq or forum, this is the best entry point according to 95,316 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-378-9575) which we show above. Sometimes when you dig through the various help topics and volumes on tracfone.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Tracfone agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Tracfone: General Information

Tracfone has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Tracfone using 5 different media: phone, chat, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-378-9575 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Tracfone.

Do Tracfone and GetHuman work together?

GetHuman has no relationship with Tracfone and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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