TracFone Wireless Corporate Offices

Phone Number & Getting a Rep

TracFone Wireless Corporate Offices number

800-626-4883
Toll-free·Calls Corporate Offices·See main phone number & contact info
Q:

How do I talk to a human at this TracFone Wireless number?

A:Keep pressing 0
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to TracFone Wireless Corporate Offices?

A:The average hold time is 15 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All TracFone Wireless customer service contact information

This is the #5 most popular TracFone Wireless phone number out of 6. Click above to go back to the main customer service number and other contact information, including TracFone Wireless email addresses, twitter handles, and live chat options.

More TracFone Wireless Customer Phone Numbers

Customer Service

800-867-7183
Main phone number · Toll-free · Mon-Sun 8am-11:45pm EST · Press 1, then 1, then 5, then 5. For help for existing customers. · To refill your service, press 1. Activate a phone number, press 2. Change a phone number, press 3. Purchase phones, SIM cards, or accessories, press 4. For tech support or anything else, press 6.

Dealer Support

800-378-9575
Toll-free · Mon-Sat 8am-10pm EST · Press 1 for English then press 1 for Tracfone and then press 4 at the next menu for help for new and existing customers. · For Tracfone or Safelink, press 1. For Simple Mobile, press 2. For Total by Verizon, press 3. For Net 10, press 4.

Corporate Offices

800-876-5753
Toll-free · 24 hours, 7 days · Press 1, then 3, then 6, then 2, then 5 then 2, 0#, 0#, then 0# or give your phone number · Straight Talk, press 1. Tracfone, press 2. Safelink, press 3. Walmart Family Mobile, press 4. Simple Mobile, press 5. Net 10, press 6. Total by Verizon, press 7. More brands, press 8.

Direct Sales

800-323-2366
Toll-free · 24 hours, 7 days · Press 1, then 3, then 6, then 2, then 5 then 2, 0#, 0#, then 0# or give your phone number · To refill your service, press 1. Activate a phone number, press 2. Change a phone number, press 3. Purchase phones, SIM cards, or accessories, press 4. For tech support or anything else, press 6.

Registration/Activation

800-964-4836
Toll-free · 24 hours, 7 days · Direct to human. For help with registration. · Straight Talk, press 1. Tracfone, press 2. Safelink, press 3. Walmart Family Mobile, press 4. Simple Mobile, press 5. Net 10, press 6. Total by Verizon, press 7. More brands, press 8.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this TracFone Wireless phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Keep pressing 0
Here is how our research team describes the way the TracFone Wireless phone system greets you: If you know the extension of the person or group you are calling, you can dial it at any time. To speak to the company operator, press 0.

What are the hours and when should I call?

TracFone Wireless operates the call center for this 800-626-4883 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 15,886 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TracFone Wireless phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TracFone Wireless staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TracFone Wireless is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 15,886 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call TracFone Wireless is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TracFone Wireless staffs the call center well on Friday.

Calling this TracFone Wireless Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Nov 28, 2023

Calling this number connected me with TracFone's corporate office. I was greeted with a short recorded menu that asked me to either enter the extension of the person or group I was trying to reach or stay on the line to speak with the company's operator. 

If you call this number after hours, you'll be advised to call back between 8 a.m. and 5 p.m., although a time zone wasn't specified. The recording does, however, give me the option to enter an extension if there's someone specific I was looking to contact. I was also advised that I could call a different number if I had a customer service inquiry. The customer service line is open much later than the corporate line. 

Some common reasons to contact TracFone's corporate office include speaking to the human resources department about a job. You might also call this number if you're seeking to become an authorized retailer of TracFone products. This is not the number to call to get customer care or assistance with a technical issue. However, if you've been in touch with TracFone's staff and managers and are unhappy with their resolution of an issue, you can get in touch with the consumer relations department here. 

When I called, I had some questions about TracFone's products and how to become a customer. I got an answer right away. The operator was friendly but said they had to transfer me to a different department. After I was transferred, I waited for a little under 10 minutes for the person in the next department to answer my call. 

I wasn't notified of any way to leave a message for an agent or get back in touch if my call was disconnected. I also was not presented with an option to request a callback so that I didn't have to wait on the phone. 

I asked the representative a few questions about the company's products and where I could buy them. The agent I spoke to was knowledgeable about the types of available pre-paid plans and let me know more about the no-contract policy. The agent I spoke to was easy to understand and was able to clearly explain the networks that support TracFone services. They were also well-informed of the types of promotions available. Ultimately, I got all of my questions answered in about 15 minutes on the phone, and the service I received was helpful and answered all my questions. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
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