TracFone Wireless Customer FAQ

To reactivate your TracFone, you can visit the TracFone website and log into your account. From there, you can follow the prompts to reactivate your phone, usually by purchasing a new plan or adding a service card. You may also be able to reactivate by calling TracFone's customer service or using the TracFone app if you have it installed.

If you receive a message saying your phone number is not in their records when trying to add minutes, ensure that you are using the correct number associated with your TracFone account. It's possible that the number you entered is incorrect, or your phone may not be properly activated. Double-check your phone's activation status and number, and ensure your account is in good standing.

To reactivate your TracFone, visit the TracFone website and follow the instructions for reactivation. You may need to purchase a new service plan or add airtime if your phone has been inactive for an extended period. Ensure your phone is charged and turned on during the process.

If you no longer have access to the email associated with your account and have forgotten your password, we recommend using the account recovery options on the TracFone Wireless website. You may be able to verify your identity and reset your password through alternative methods provided there.

If you no longer have access to the email associated with your account and have forgotten your password, we recommend using the account recovery options on the TracFone Wireless website. You may be able to verify your identity and reset your password through alternative methods provided there.