Is Tracfone Cellphone Service Any Good?
Asking yourself if a business is any good is a start in the right direction. To get a true feel, you need to ask yourself if the products are what you're looking for and of good quality. It's also good to ask yourself what kind of customer service experience is there. All in all, Tracfone is a good company and is widely accessible, so not everyone is going to have to deal with a problem.
How can you tell if a company is any good? Although the question is easy to ask, answering it isn't possible without being more specific. It's necessary to ask about the factors that make a company good, like the products or service it provides. This guide is going to show you some details about Tracfone Wireless to make it easier for you to decide for yourself if it's any good.
The Good: Tracfone's Service Plans
First, Tracfone offers a wide variety of service plans which range from basic, 30 service days for a regular phone all the way up to unlimited plans for smartphones. The amount of service days you receive also vary since they're either 30, 60, 90 or a full 365 days. Tracfone also offers some extras just in case you need a little bit of data or international minutes. There's also a rewards program and a handset protection program for peace of mind.
For some examples, regular phone plans can be 90 service days, 180 minutes of talk and text for about $20, or 365 service days, 1,200 minutes of talk and text for close to $100. Smartphone only plans which are not unlimited include a $15 plan for 30 days of service, 500 minutes of talk and text and 500 MB of data. $25 will get you 60 service days and 500 minutes of talk and 500 texts.
A few unlimited plans include $20 for unlimited talk and text and 1 GB of data. For data lovers, there's 3 GB with unlimited talk and text for $30. Tracfone even introduced a new $40 plan for unlimited talk and text and an 8 GB hotspot. There's also an unlimited plan that has 365 service days and 12 GB of data for about $200. This wireless company definitely has something for most every budget, and many plans also have rollover data and minutes. If you have any questions, please call Tracfone's customer service representatives.
The Bad: Some Drawbacks
Many companies practice data throttling which means that they slow down customers' data speed if it surpasses a certain threshold. Unfortunately, Tracfone is one such company that practices this. It's unclear why companies practice it; most people do think it's done to ease demand during peak times or in areas that are densely populated.
The customer service experienced by consumers is also mixed. Some people who call claim to have the worst experience of their lives, while others speak highly of the representative's professionalism. How well a customer is treated could be a matter of speaking with someone who never stops learning how to do their job well. There are many reviews that state the newer chat-based customer service is better than calling, but each situation is different.
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