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Expedia Customer Service

Phone Number & Contact Info

Expedia's Best Phone Number

800-319-4834
Toll-free·Calls Customer Service·Most popular Expedia number
Q:

How do I talk to a live human at Expedia?

A:Press 1 then enter itinerary number
Q:

Does Expedia offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 1 minute and 41 seconds. The longest hold times are on Tuesday, and the shortest are on Saturday. How is this calculated?

Expedia Customer Phone Numbers

Reservations

800-220-8176
Toll-free · 24 hours, 7 days · Press 1 for Change, 2 for Airline Schedule Change, 3 for Cancel, 4 for Reconfirm, 5 for Other. Enter itinerary number OR press 1 for Package, 2 for Hotel, 3 for Air or 4 for Everything Else. ·

International Customer Service

404-728-8787
24 hours, 7 days · Calling this Expedia number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Expedia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then enter itinerary number
Below are some clips we've found from Expedia's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thanks for calling Expedia. We're here to help. Press one for English. Your call may be recorded or monitored to train agents. Ensure a quality experience, and help resolve any questions you may have. For more info on how we use call recordings, view the privacy statement on our website. If you're calling with questions related to our new reward If not, please stay on the line. Select an option when you hear it, and I'll get you to the right place for help. To cancel a booking, press one. For help with flight credit, press two. If the airline has got it. Cancel a booking. To better help you, we need to know what type of booking you have."
Excerpt from a call with Expedia
Thursday, January 4, 2024 11:11 PM

They may need the phone number on your account

"Thanks for calling Expedia. We're here to help. Press one for English. Your call may be recorded or monitored to train agents. Ensure a quality experience, and help resolve any questions you may have. For more info on how we use call recordings, view the privacy statement on our web site. If you're calling with questions related to our new rewards program, one key, press one now. If not, please stay on the line. Select an option when you hear it, and I'll get you to the right place for help.
To cancel a booking, got it, billing or something else, To better help you, we need to know what type of booking you have.
If you know the phone number associated with your booking, please to get you to the right place, please enter your itinerary number followed by the pound key."
Excerpt from a call with Expedia
Saturday, February 3, 2024 2:13 AM

They may ask your reason for calling (instead of a menu)

"name is How may I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Your call may be recorded or monitored to train agents. Hi. This is How can I help you? Hi. I'm calling to ensure a quality experience, and help resolve any questions you may have."
Excerpt from a call with Expedia
Friday, April 12, 2024 2:37 AM

They may ask you to enter information with the dial pad

"Thanks for calling Expedia. We're here to help. Press one for English. Your call may be recorded or monitored to train agents, ensure a quality experience, and help resolve any questions you may have. For more info on how we use call recordings, view the privacy website. Select an option when you hear it, and I'll get you to the right place for help.
To cancel to better help you, we need to know what type of booking you have.
If you know the phone number associate to get you to the right place, please enter your itinerary number."
Excerpt from a call with Expedia
Tuesday, March 19, 2024 8:52 PM

What are the hours and when should I call?

Expedia operates the call center for this 800-319-4834 phone number 24 hours, 7 days. The short answer is that you should call on a Saturday. This observation and the following section are based on analysis of a sample set of 66,054 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Expedia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Expedia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Expedia is Sunday. The most busy day to call is Friday, which averages 49% more phone calls by comparison. Again, this is based on a sample of 66,054 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Saturday. The longest wait in the queue on average occurs on Tuesday, which is 249% longer than the minimum. As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Mon
Tue
Longest
Wed
Thu
Fri
Sat
Shortest

The best time to call Expedia

In summation, the best day to call Expedia is Saturday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Expedia staffs up on Saturday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Expedia

If you have time to do a bit of reading before you call Expedia, we recommend you read over some of our problem-specific articles.

What is the Expedia cancellation policy?

The Expedia cancellation policy varies depending on the specific booking and the policies set by the airline, hotel, car rental agency, or vacation rental property. Generally, Expedia allows you to cancel or make changes to your booking without incurring any additional fees if you do it within the provided cancellation window. However, cancellation policies can differ for different bookings and may incur charges or are non-refundable, especially for discounted or non-flexible reservations. To understand the specific cancellation policy for your booking, it's recommended to review the booking details or contact Expedia customer support. Keep in mind that some reservations may be non-refundable regardless of cancellation timeframes, so it's essential to review the terms and conditions before making any booking.

Are pets allowed in Expedia accommodations?

Yes, pets are allowed in some Expedia accommodations. However, the policy regarding pets may vary depending on the specific hotel or property. You can find out if a particular accommodation accepts pets by checking the property description and amenities listed on the Expedia website. It is recommended to use the search filters or look for the "Pets allowed" option to narrow down your options. Some properties may have restrictions on the type, size, or number of pets allowed, and additional charges may apply. To ensure a hassle-free stay with your furry friend, it is always best to contact the hotel directly or consult with Expedia customer service for any specific pet-related queries or concerns before making a reservation.

What is the Expedia cancellation policy for flights?

The Expedia cancellation policy for flights varies depending on the airline and fare category. In most cases, flights booked through Expedia are non-refundable. However, there are certain exceptions where a full or partial refund may be available. Expedia allows users to manage their flight bookings online and provides options to cancel or modify reservations. Fees and penalties for cancellations or changes also vary depending on the airline and fare type. It is important to review the terms and conditions displayed during the booking process to understand the specific cancellation policy for your flight. Expedia encourages customers to consider purchasing travel insurance to protect against unforeseen circumstances that may require cancellation or changes to their flight reservations.

Top Expedia customer service problems

Click the link above to get answers to just about any Expedia customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Expedia, and their purpose. Are any of these similar to the reason you are trying to call?
Adding car to flight: "I booked a flight but I needed a car with it, and I didn't get a car with it."
- From a call lasting 23m 36s , May 24, 2024 1:30 AM
Disputing unrecognized charge: "There's a charge on here for Expedia that I have no idea what that's for."
- From a call lasting 5m 30s , May 23, 2024 2:21 PM
Unclear purpose: ""
- From a call lasting 5m 13s , May 23, 2024 2:05 PM
Date change request: "I want to book it for the twenty third to the twenty fourth, not today."
- From a call lasting 5m 8s , May 23, 2024 1:42 AM
Issues with car rental cancellation: "I wanted to cancel that car because I won't be able to pick it up for the time I'll come in."
- From a call lasting 5m 8s , May 22, 2024 10:50 PM
Issues with car rental reservation: "I haven't touched anything. It's someone from y'all in because I haven't touched anything."
- From a call lasting 10m , May 22, 2024 10:40 PM
Booking modification inquiry: "I want to pick up a car at the airport, not on another street."
- From a call lasting 12m 2s , May 22, 2024 10:04 PM
Flight and car rental mix-up: "I got mixed up with my airline and car rental bookings which are affecting my pickup timings."
- From a call lasting 13m 45s , May 22, 2024 9:28 PM
Testing audio quality: "Can you hear me just fine or not?"
- From a call lasting 4m 1s , May 22, 2024 8:24 PM
Issue with rental insurance: "I had to pay for insurance from here, so they should take off the insurance from Expedia."
- From a call lasting 13m 59s , May 22, 2024 3:42 PM

More Expedia Customer Service Contacts

There are of course other ways to contact Expedia customer service besides the phone. Below we list the best ones, by medium.

Expedia Customer Service on X (formerly Twitter)

Expedia, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Expedia Customer Help Desk / Web Support

expedia.com - Customer Service
Use this page for quick, efficient online self service
As a last, sometimes only, resort- Expedia customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Expedia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Expedia agent. This phone number is Expedia's best phone number because 191,496 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-319-4834 include Find Itinerary, Cancel Booking, Dispute a Charge, Make a Booking, Change Booking and other customer service issues. The Expedia call center that you call into has employees from Phoenix, India and is open 24 hours, 7 days according to customers. In total, Expedia has 3 phone numbers. It's not always clear what is the best way to talk to Expedia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Expedia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Expedia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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