Netflix Help Pages
Netflix Customer FAQ, Forum, and Online Help Desk
Average time to fix: (3 hours)
Busiest time: 2:30pm
Want faster help from a live expert?If our free tools aren't enough and you don't have time to wait for a help desk to reply, our BBB-accredited partner staffs experts that will chat with you now for a small fee. Click to chat with a paid expert.
Recent Netflix help topics searched
Says home is currently unavailable
Says home unavailable
I cant access my mail, my password is forgotten, want to cancel my account and start a...
If I disconnected your connection, what will I pay again for reconnect your connection
Signed up for $** a month am being charged $** a month - can I still access The Crown f...
I was asked to sign in, my email address was not recognised *****@***.com. I had to ope...
I would like to watch ** Sins it is advertised on google page of Netflix but when I sea...
I am no longer using my account with Netflix , it was cancelled , but you are still deb...
A trying to re start my membership and my payment option is not allowed...is my members...
Netflix detucted the money from my bank account and a few days after my account can no...
I stoped my membership few weeks ago...am trying to start again and it cant process my...
Hello, I am trying to up date my account details and i have called customer service spo...
Netflix account charges
No picture with Netflix nor Amazon Prime. I still have *.** th of ** th free.. Sound...
Just got a email telling me I have been hacked is this a scam
Sound but no picture on Netflix
A family member in the US is using our Netflix account with our permission I have been...Get help with my issue
Netflix Online Help at help.netflix.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Rank amongst all ways to reach them
Other means of communication
phone, chat, web, twitter
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)
Best phone number
Netflix Help Pages: What to Know
This is the Netflix help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Netflix's best customer help page or faq or forum, this is the best entry point according to 309,348 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-638-3549) which we show above. Sometimes when you dig through the various help topics and volumes on help.netflix.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Netflix agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Netflix: General Information
Netflix has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Netflix using 4 different media: phone, chat, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-638-3549 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Netflix.
Do Netflix and GetHuman work together?
GetHuman has no relationship with Netflix and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
Rather Chat with an Expert Now?
In a hurry or don't want to use our free tools? We partner with a US company that keeps experts on call 24/7 to help with Netflix issues for a fee.Chat with a Paid Expert
Netflix Contact Info
Other Company Help DesksAmazon Help PagesHulu Help PagesAT&T U-Verse Help PagesBest Buy Help PagesCenturyLink Help PagesCitibank Help PagesCostco Help PagesDelta Help Pages