Netflix Help Pages

Netflix Customer FAQ, Forum, and Online Help Desk

Netflix Help @ help.netflix.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent Netflix help topics searched

You removed ******* Harry Potter from Netflix and I just want to say that all the stupi...
Give me one chance and I will be the best actor you never have
I need to change my password My boyfriend moved out of the house I don’t want him using...
hi when I watch any movies it keeps cutting out every ** seconds all the way through t...
My cost for netflix * screens is **$ why did it go to ** this month?
When we subscribed it was for * people. Now it is only *. What's the deal?
We put a tv in our kitchen and tried to log in to our Netflix and even though i put the...
Virgin Rivets Loved the series bit is there going to be anymore as the last episode l...
Y’all took my money off my card
Trying to add minutes card to account
You have just e-mailed me to let me know the cost of viewing Netflix is going up to...
The app its workin*********E
Trying to conform phone text and I don't get the code to create account
I need new movies on my Netflix all these old movies and you guys are taking my money o...
I want to know when a movie will be out on netflix
Netflix doesn't work with Goggle Nest Mini, says" can't turn on Netflix on Android TV...
I need to change my account so you can charge in my new account.

Get help with my issue

Netflix Online Help at help.netflix.com - Info & Stats

Help desk addresshttps://help.netflix.com/help
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time3
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web, twitter
Communication customer rating47%
Quality of help rating93%
Votes for online help5,059
When this was last updatedSat Feb 27 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-638-3549

Netflix Help Pages: What to Know

This is the Netflix help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Netflix's best customer help page or faq or forum, this is the best entry point according to 309,348 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-638-3549) which we show above. Sometimes when you dig through the various help topics and volumes on help.netflix.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Netflix agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Netflix: General Information

Netflix has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Netflix using 4 different media: phone, chat, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-638-3549 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Netflix.

Do Netflix and GetHuman work together?

GetHuman has no relationship with Netflix and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Netflix Contact Info

Other Company Help Desks

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!