© GetHuman Inc.

Williams-Sonoma Customer FAQ

Top Answers & How-to Guides

What is Williams-Sonoma's Phone Number?

The question we are asked most often is about how to talk to Williams-Sonoma customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Williams-Sonoma customer service, get an answer now.
Contact Williams-Sonoma customer service

Recent Williams-Sonoma Customer Questions

Help me with my Williams-Sonoma customer service issue

Return Policies

What Is the Williams Sonoma Return Policy?

If you need to return an item you purchased from Williams Sonoma, you should be able to do so if you have proof of purchase and...
Read more

How long do I have to return an item?

Williams-Sonoma allows returns within thirty days for most items in original condition, but some customized items may not be...
Read more

What items are eligible for return?

Most items bought from Williams-Sonoma can be returned within thirty days, but there are exceptions like final sale items and...
Read more

Can I return an item without a receipt?

Williams-Sonoma usually requires a receipt for returns, but if you lack one, they may offer store credit or exchanges at the...
Read more

Can I return an online purchase to a physical store?

Customers can return online purchases to physical Williams-Sonoma stores for convenience. To ensure a smooth return, it is...
Read more

Can I exchange an item instead of returning it?

Williams-Sonoma allows exchanges under certain conditions, typically for items of equal or lesser value within their return...
Read more

Is there a restocking fee for returns?

Williams-Sonoma typically does not impose a restocking fee for most returns, though exceptions may exist for certain categories...
Read more

Do I have to pay for return shipping?

Usually, customers are responsible for return shipping costs at Williams-Sonoma, with some exceptions for defective or...
Read more

How long does it take to process a return?

Returns at Williams-Sonoma are usually processed within a few business days after the item arrives at their facility. However,...
Read more

Can I return personalized or monogrammed items?

Williams-Sonoma typically does not allow returns on personalized or monogrammed items unless they are defective or incorrect....
Read more

Can I return furniture or oversized items?

Williams-Sonoma has specific return policies for furniture and oversized items, allowing returns typically within thirty days...
Read more

Order Issues

What should I do if I receive a damaged or defective item?

When receiving a damaged or defective item from Williams-Sonoma, customers should document the damage with photos and keep the...
Read more

What should I do if my order is incomplete?

If an order from Williams-Sonoma is incomplete, customers should first verify the order confirmation email for accuracy and...
Read more

Delivery and Gift Services

Do you offer gift cards?

Williams-Sonoma offers gift cards in different amounts, suitable for any gift-giving occasion. They can be redeemed both in...
Read more

Can I schedule a delivery for a specific time?

Delivery scheduling at Williams-Sonoma can vary based on the product and service selected. Standard delivery usually does not...
Read more

Do you have seasonal sales or promotions?

Williams-Sonoma regularly features seasonal sales and promotions, especially during holidays and seasonal changes. They offer...
Read more

What are the care instructions for your products?

Williams-Sonoma's care instructions vary by product, focusing on materials like cookware, textiles, and furniture. Each item...
Read more
We look to the Williams-Sonoma issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Williams-Sonoma issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!