Can I return personalized or monogrammed items?

Unfortunately, personalized or monogrammed items cannot be returned to Williams-Sonoma. These products are specifically customized to meet your preferences and cannot be resold to other customers. Williams-Sonoma takes pride in their commitment to exceptional customer service, ensuring each product meets the highest quality standards. They encourage customers to carefully review their orders before personalization to avoid any errors or issues. In the case of damaged or defective personalized items, Williams-Sonoma will gladly replace or refund the purchase. However, it is crucial to notify their customer service team within 30 days of receiving the product. Contacting Williams-Sonoma's support team for any further concerns or inquiries is recommended.