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Can I return an online purchase to a physical store?

Asked 2 years ago
Williams-Sonoma allows customers to return online purchases to physical store locations. This service provides added convenience for those who prefer to handle returns in person rather than shipping items back. It is recommended to bring your order confirmation or receipt to ensure a smooth return process. Additionally, it is important to note that return policies may vary based on the specific item purchased, so it is a good idea to familiarize yourself with the details of the return policy on the Williams-Sonoma website prior to making a return. Items that are returned must generally be in their original condition. For any specific inquiries or unique situations regarding returns, it may be beneficial to consult the Williams-Sonoma website for the most current and detailed information about their policies.
Answered Jul 21st 2025

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