Can I return an online purchase to a physical store?

Asked 6 months ago
Yes, you can return an online purchase to any physical Williams-Sonoma store. We understand that sometimes products may not meet your expectations, and we are here to assist you. To ensure a smooth return process, please bring the item along with the original packaging and receipt to the nearest store within 30 days of purchase. Our friendly staff will be happy to assist you in processing the return and providing you with either an exchange or a refund. Please note that certain restrictions may apply, and some products are not eligible for in-store returns. For a hassle-free experience, we recommend reviewing our return policy or contacting our customer service team for any further inquiries.
Answered Nov 1, 2023

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