What should I do if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item from Williams-Sonoma, please contact our Customer Service team as soon as possible. We will work with you to arrange for a replacement or refund. Make sure to provide details about the issue, including photos if possible, to help us address the problem promptly. Your complete satisfaction is important to us, and we are dedicated to resolving any issues with your order. Thank you for shopping with Williams-Sonoma.
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