What items are eligible for return?

Most items purchased from Williams-Sonoma are eligible for return. This includes products like cookware, kitchen appliances, cutlery, bedding, and bath items. However, there are a few exceptions to this policy. Clearance items, personalized items, final sale items, and gourmet food products cannot be returned. Additionally, any item that has been used or is not in its original condition may not be eligible for return. It is important to note that the original receipt or gift receipt is necessary for most returns. Customers can return eligible items within 30 days of purchase either by mail or in-store. For further information and specifics on the return policy, customers can refer to Williams-Sonoma's "Returns and Exchanges" page on their website.