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Do I have to pay for return shipping?

Asked 2 years ago
When it comes to return shipping, Williams-Sonoma typically does require customers to cover the cost of return shipping for most products. However, there may be exceptions to this rule, particularly for items that are defective or shipped in error. It is always wise for customers to check the specific return policy associated with the item they purchased, as policies can vary depending on the type of product or the circumstances surrounding the return. The return policy can usually be found on the current web page dedicated to returns or customer service, which provides comprehensive information regarding shipping costs, deadlines, and instructions for returning an item. It is important to review those details to avoid any unexpected expenses when returning a purchase.
Answered Jul 21st 2025

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