Do I have to pay for return shipping?

No, Williams-Sonoma offers free return shipping for most items. If you are not completely satisfied with your purchase, you can simply contact their customer service within 30 days of delivery to initiate a return. They will provide you with a pre-paid return shipping label, making the return process hassle-free and cost-efficient. However, there may be a few exceptions where return shipping charges apply, such as oversized items or items shipped directly from the manufacturer. In such cases, the return shipping fees will be clearly communicated to you before initiating the return. Williams-Sonoma aims to ensure customer satisfaction and makes returning products easy and convenient.