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Choice Hotels International, Inc. Customer FAQ

Top Answers & How-to Guides

What is Choice Hotels International, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Choice Hotels International, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do Choice Hotels have accessible rooms for guests with disabilities?

Yes, Choice Hotels have accessible rooms available for guests with disabilities. We are committed to ensuring that all our guests have...
Ask any question you have about Choice Hotels International, Inc. customer service, get an answer now.
Contact Choice Hotels International, Inc. customer service

Cancellations and Refunds

How Do I Cancel My Trip with Choice Hotels?

When your travel plans involving a Choice Hotels stay are canceled, you want to know your reservation has been canceled so you aren't...
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How Do I Get a Refund from Choice Hotels?

Learning about a billing issue is an unwanted inconvenience yet if it happens during a dream trip, you find yourself going with the...
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What Is Choice Hotels' Coronavirus or Cancellation Policy?

Many hotel chains had to make adjustments at the height of the coronavirus pandemic, and Choice Hotels was one of those chains that...
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What Is Choice Hotels’ Cancellation Policy?

Choice Hotels has cancellation policies depending on the type of reservation. The Standard Cancellation Policy requires guests to cancel...
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Complaints and Disputes

How Do I Dispute a Charge with Choice Hotels ?

If you recently stayed at a Choice Hotels location and found a charge on your bill that you didn't expect and that seems inappropriate,...
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How Do I File a Complaint About the Property to Choice Hotels?

If you had a problem with some part of a Choice Hotels property, you might want to bring it to the company's attention. To make the...
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How Do I Dispute a Charge from Choice Hotels?

If you have a confirmed reservation made via a valid credit or debit card, you can submit a claim for extra charges by Choice Hotels....
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Booking and Reservations

How Do I Book a Trip with Choice Hotels?

Looking for the ultimate accommodation for your next trip? Go to the Choice Hotels website and discover options that cater to your...
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Can I modify or change my reservation with Choice Hotels?

Yes, you can modify or change your reservation with Choice Hotels. To make modifications, you have a few options. If you made your...
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Benefits and Programs

What are the benefits of joining the Choice Privileges program?

By joining the Choice Privileges program, you benefit from a range of advantages. First and foremost, you earn points with every stay,...
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Room Options and Requests

What are the different types of rooms and accommodations available at Choice Hotels?

Choice Hotels offers a variety of rooms and accommodations to suit every traveler's needs. Our options include standard rooms for solo...
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Is breakfast included in the room rate at Choice Hotels?

Yes, breakfast is included in the room rate at Choice Hotels. We understand the importance of a good start to the day, and that's why...
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Can I make special requests for my room at Choice Hotels?

Yes, customers can make special requests for their room at Choice Hotels. During the booking process, there is an option to add any...
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Do Choice Hotels offer pet-friendly accommodations?

Yes, Choice Hotels offers pet-friendly accommodations. We understand that pets are a part of the family, and we want to ensure that...
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Do Choice Hotels have accessible rooms for guests with disabilities?

Yes, Choice Hotels have accessible rooms available for guests with disabilities. We are committed to ensuring that all our guests have...
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Check-in and Check-out

What is the check-in/check-out time at Choice Hotels?

The check-in time at Choice Hotels International, Inc. varies depending on the individual hotel. Generally, guests can check-in any...
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Amenities

What amenities are available at Choice Hotels properties?

Choice Hotels properties offer a wide range of amenities to ensure a comfortable and convenient stay for guests. Some of the commonly...
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Help me with my Choice Hotels International, Inc. customer service issue

Ask any question you have about Choice Hotels International, Inc. customer service. We will do our best to get you answers right away.
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