Nordstrom Customer Service

Contact Nordstrom & solve common issues

Use Nordstrom's Phone Number

Nordstrom's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Nordstrom. Below you will also find the phone and non-phone-based contact information we've gathered.

Nordstrom: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Nordstrom.
There's more!
Click below to show 17 more questions, answers, and complete guides to common Nordstrom customer support problems.

Contacting Nordstrom customer support

Below you can compare and contrast the 7 ways to contact Nordstrom by looking at which ones are the fastest and which ones other customers recommend the most for solving Nordstrom customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Nordstrom across the following channels: Phone, Web, Email, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
3 mins59
Online Help at
Customer Service
< 2 hrs92
Customer Service
< 2 hrs10
Customer Service
2 mins30
Customer Service
2 mins77
Live Chat at
Customer Service
2 mins6
Live Chat at
Customer Service
2 mins104

Recent reasons customers contacted Nordstrom:

Deactivate my account please.
Ive been a Nordstrom customer and cardholder for many years. Sometime last year...
I placed an order for several pairs of shoes in late December. Order ********** Yes, I...
I have been a loyal customer fir years I received a twenty dollar note from your compan...
I was notified that a package was delivered but it was not received by me. I believe th...
I need to get a receipt for items purchased in late November or early December because...
Your company has let down thousands of people this holiday season, but I’m sure you alr...
I placed an order with Nordstrom for * necklaces order ********** total price...
Reference order number ********* and *********. Duplicate orders which I’m questioning...
Missing orders: ********* and **********
Orders never shipped ********* *********
I don’t have email want to track a package
Order has not tracked since December *th.
U received my return item still waiting on my refund so I can re order

Help me with my issue

Does GetHuman work with Nordstrom?

GetHuman does not work with Nordstrom's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Nordstrom at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Nordstrom's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Nordstrom at a Glance

Nordstrom has 2 chat options
Nordstrom has 1 customer email
Nordstrom has 1 help forum
Nordstrom has 1 twitter handle
Nordstrom has 1 facebook page
Contact information overview

Answered on this page:

How Do I Exchange an Item from Nordstrom?
How Do I Return an Item to Nordstrom from Their Cyber Monday Sale?
How Do I Check the Status of My Nordstrom Refund?
What is Nordstrom's return policy for final sale items?
Does Nordstrom Pay for Shipping on Returns or Exchanges?
How Do I Use My Nordstrom Gift Card for My Purchase?
How long does it take for Nordstrom to process a return?
Solutions to common issues

Contacting Other Companies

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