How Do I Return an Item from Nordstrom?

If you've recently gone on a shopping spree at Nordstrom and have made a purchase that you're having second thoughts about, you can return the item to your local store. Visit any Nordstrom store and tell a member of staff that you want to return an item. You will be issued with a refund or can choose to exchange the item for something more appropriate. You can also get a refund by posting the item back to Nordstrom.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

How do I return an item from Nordstrom?

Nordstrom is a very popular store across America that sells branded clothing for less. You'll find many famous brands at Nordstrom for up to 70% off the original price. Nordstrom sells a variety of products, including clothing, accessories, and home wear. You can also shop for Nordstrom products online.

Nordstrom has a fantastic customer service team, and if you're not entirely happy with your purchase, you can return the item for an exchange or a refund.

How do I get a Refund?

You can ask Nordstrom for a refund by taking your purchase back to any store. Find a member of staff and ask them for a refund. You will probably ask why you want to return the item as the staff will need to check whether it's faulty or not. You'll then be issued with a refund.

Instead of a refund, you may also choose to exchange the item for something that meets your needs. If you choose to exchange the item, you'll need to find something that's the same price or will have to pay the difference. If you don't live near a Nordstrom store, you can also ask for a refund by posting the item back. You'll then be issued with an exchange or refund.

Please note that items that have been marked with a ‘final sale' or ‘non-returnable' sticker or tag can't be exchanged or refunded.

Contact Nordstrom Customer Service

If you need to return a product to Nordstrom, you can do so by visiting a store near you. Alternatively, phone Nordstrom and speak to a customer representative who will be happy to help you. The company can be contacted by phone, email, or live chat if you have any queries.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Return an Item from Nordstrom?

Why does GetHuman Write How-to Guides for Nordstrom Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Nordstrom in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item from Nordstrom? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Nordstrom

Asked 4 years ago
Updated 2 years ago
Viewed 1,581,771 times
Nordstrom
Nordstrom return
Return an item from Nordstrom
return to Nordstrom
return Nordstrom
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!