Seagate Technology Customer FAQ

It seems like your Seagate drive is being recognized by your computer but isn't accessible. This can happen due to a few reasons such as file system errors, corrupted files, and others. You can try to repair the disk using Disk Utility on your Mac, where you’ll need to select the disk, then click the "First Aid" or "Repair Disk" button. On Windows, you can do this with the Check Disk utility. Additionally, make sure your drivers are updated. If none of this works, you might need to format the disk, but remember, this action deletes all the data, so ensure you have a backup.