What Is Choice Hotels’ Cancellation Policy?
Choice Hotels has cancellation policies depending on the type of reservation. The Standard Cancellation Policy requires guests to cancel new reservations at least 24 hours before scheduled arrival. The Advanced Purchase Cancellation Policy applies to pre-paid reservations, which are non-refundable and non-changeable. The Group Cancellation Policy varies by hotel and group size. Lastly, the COVID-19 Cancellation Policy allows guests to cancel or modify their reservations for free if they are impacted by COVID-19.
Choice Hotels offers a relatively standard cancellation policy for individual reservations, with more strict policies for advanced purchase rates. It's important to understand the cancellation policy of the hotel you are booking to avoid any surprises and potential fees. Choice Hotels is a popular option for travelers. Here are Choice Hotels' cancellation policy terms.
Choice Hotels' Standard Cancellation Policy
Choice Hotels' standard cancellation policy allows guests to cancel their reservation up until 24 hours before the scheduled arrival without penalty. If you cancel within 24 hours of your arrival, you will be charged for one night's stay. This policy applies to most individual reservations made directly with Choice Hotels.
Choice Hotels' Advanced Purchase Cancellation Policy
If you choose to book a non-refundable, advanced purchase rate, the cancellation policy is a bit different. These rates are typically lower than standard rates but come with stricter cancellation policies. You will not receive a refund if you need to cancel an advanced purchase reservation. You may be able to receive a credit towards a future stay, depending on the hotel's policy.
Choice Hotels' Group Cancellation Policy
The cancellation policy may vary if you book a group reservation with Choice Hotels. Contact the hotel directly to inquire about the specific group cancellation policy.
Choice Hotels' COVID-19 Cancellation Policy
Due to the COVID-19 pandemic, Choice Hotels has updated its cancellation policy to provide more flexibility for travelers affected by it. Guests with existing reservations may modify or cancel their reservation without penalty up to 24 hours before arrival. This policy covers most reservations made directly with Choice Hotels.
How To Cancel Your Choice Hotels Reservation
If you need to cancel your reservation with Choice Hotels, you can do so online or by calling the customer service line. Be sure to have your reservation information handy, including your confirmation number and the dates of your stay.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Choice Hotels International, Inc. Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Choice Hotels International, Inc. in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Is Choice Hotels’ Cancellation Policy? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.