How Do I Cancel My Trip with Choice Hotels?

When your travel plans involving a Choice Hotels stay are canceled, you want to know your reservation has been canceled so you aren't charged or penalized. Choice Hotels allows travelers to cancel an upcoming stay online, through its mobile app or by calling customer support and removing their reservation from the system.

Choice Hotels has a number of destinations for a comfortable stay, but what happens when you need to cancel your reservation? How do you cancel your trip with Choice Hotels? You can find out more about the hotel chain by reaching out to customer service here, and below are steps you can take to cancel your upcoming stay.

Understanding Choice Hotels' Cancellation Policy

Any time you need to cancel your stay, it's important you understand the cancellation policies at Choice Hotels. Each location can set its own policy regarding how much time a person has to cancel before incurring any fees or penalties. In addition, the hotel itself has the option to refund non-refundable reservations or to reschedule non-refundable stays for a later date.

How to Cancel an Upcoming Choice Hotels Stay

Choice Hotels offers three main ways to cancel a reservation: online, through the mobile app, or over the telephone.

Canceling Your Stay Online

To cancel your Choice Hotels' stay online, do the following:

In your browser, open Choice Hotels' website.
Log into your member rewards account or click "Manage Reservations" at the top of the screen.
Find the stay to be canceled or enter the confirmation number to pull up the reservation.
Click "Cancel Reservation" in the reservation details.
Check your email for the cancellation confirmation.

Choice Hotel App Cancellations

You can also cancel your upcoming stay through the Choice Hotels app by doing the following:

Open the Choice Hotels app on your phone or tablet.
Log into your rewards account or tap "Continue as Guest."
Select "Stays" at the bottom of the screen.
Tap "Find a Stay" and enter the confirmation number and your last name, or select the stay from the list of upcoming stays.
Hit "Cancel Reservation" on the screen.
Check your email for confirmation that the reservation has been canceled.

Telephone Cancellation Methods

The third way to cancel your upcoming Choice Hotels stay is via telephone by calling customer service or calling the hotel you would be staying at directly. Provide the confirmation number and your name to the agent on the phone, and tell that person you wish to cancel your stay.

Choice Hotels wants your travel experiences to be stress-free, which is why it has made cancellations easy. For more information or assistance with a reservation, call Choice Hotels' customer support.

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