Common Problem Categories
As reported by AirBnB customers to GetHuman in the last 60 days
Make a Booking: 1,185 inquiries
Technical and Service Support: 1,362 inquiries
Account Help: 840 inquiries
Cancel or Change Booking: 843 inquiries
Refund Issue: 1,442 inquiries
If you're here looking up AirBnB customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. AirBnB also goes by or is associated with the names AirBnB.com, Airbnb, Inc.. They are considered to be part of the following sectors and industries: travel, hospitality, service, Consumer Discretionary, Consumer Services, Hotels, Restaurants & Leisure. AirBnB is associated with terms like homestay, vacation rental, private, travel & leisure, internet, technology, mobile, marketplace, b2c, web services & apps by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Homeaway, VRBO, Tripping.com. They employ 3,100 people according to customers in the know.