What's the Best Way to Reach Someone from AirBnB?

There are many different ways to contact a customer service rep from Airbnb, and it often comes down to personal preferences which one you use. The company can be contacted either by phone, email, or live chat through their website. You can also send a message via social media. One of the most effective ways to contact Airbnb is by phoning the customer service line as calls are answered twenty four hours a day, seven days a week.

Jeff Whelpley is the editor / author responsible for this content.
Nov 9, 2020

Airbnb has become known a well know name globally over the past few years. Whether you're looking to earn some extra cash renting out your spare room or want to book accommodation for your next vacation, Airbnb is a go-to website.

Airbnb also has an effective customer service team, who can help if you ever come up against a problem. Whether you're having problems booking a room, can't seem to figure out how to list your problem, or want to report fraud, follow these steps to contact a customer service rep from Airbnb.

In most cases, hosts or guests will respond quickly, and you'll be able to resolve any issues without the help of a customer service rep. You can get answers to your questions, help, and advice in the following ways:

View the Help Centre

Airbnb has a dedicated Help Centre, where you'll find immediate answers to some of the most commonly asked questions. You'll find help and advice about topics such as refunds, leaving a review, payments, and how to cancel your booking.

Contact your host or guest

It would be best if you aimed to resolve any problems directly with your host or guest. The easiest way to do so is to either send a message through the Airbnb website, or you could try calling them.

Resolution Centre

If you want to either send or request money for a product or service that wasn't included in your reservation cost, you can do so through the resolution center. This allows you to safely and securely send and request money through Airbnb. If there are any problems, the customer service team can get involved, perhaps if you're looking for help working out the details with your guest or host.

Contact Airbnb's customer service team

If you need help and advice using Airbnb, contact the customer service team who can help resolve the problem. Calls are answered twenty-four hours a day, seven days a week.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for AirBnB Problems?

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