How do I cancel my AirBnB reservation?

In a nutshell: Airbnb has revolutionized travel by offering unique accommodations and experiences worldwide. Sometimes, canceling a reservation becomes necessary due to unexpected changes or emergencies. This guide provides step-by-step instructions for canceling an Airbnb reservation

Jeff Whelpley is the editor / author responsible for this content.
May 10, 2024

Introduction

Airbnb has revolutionized how people travel, offering unique accommodations and experiences worldwide. However, sometimes plans change, and you may need to cancel a reservation. Whether due to unexpected changes, personal emergencies, or unforeseen circumstances at the destination, canceling an Airbnb reservation may become necessary.

This guide walks you through canceling your Airbnb reservation step by step to ensure a smooth experience.

Visit Airbnb Website

On your browser, visit http://www.airbnb.com/

How do I cancel my AirBnB reservation? (Step 1)

Log In Into Your Airbnb Account

Log in to your Airbnb account using your credentials. If you're not already logged in, click on the three lines in the top right corner of the homepage and then click the "Log In" option.

How do I cancel my AirBnB reservation? (Step 2)

Enter Credentials

Once you click login, you will be prompted to enter your country code and phone number or use your Facebook, Apple, or Google account to sign in.

How do I cancel my AirBnB reservation? (Step 3)

Go to "Trips" or "Your Trips" Section

Once logged in, click the three lines in the top right corner and navigate to the "Trips" or "Your Trips" section of your account. Here, you'll find a list of all your upcoming reservations.

How do I cancel my AirBnB reservation? (Step 4)

Select the Reservation to Cancel

Locate the reservation you wish to cancel from the list of your upcoming trips and click on it to open the reservation details.

How do I cancel my AirBnB reservation? (Step 5)

Change or Cancel

Within the reservation details, look for the "Change or Cancel" button and click on it to cancel your reservation.

How do I cancel my AirBnB reservation? (Step 6)

Choose "Cancel Reservation"

You will be presented with options to modify or cancel your reservation. Select the "Cancel Reservation" option to initiate the cancellation process. You will be asked to give a reason why you want to cancel from a drop-down menu. Click an option that best fits your situation.

How do I cancel my AirBnB reservation? (Step 7)

Confirm the Cancellation

Follow the prompts to confirm the cancellation of your reservation or contact Airbnb's customer service for assistance. Review the details to ensure accuracy before finalizing the cancellation.

Review the Cancellation Policy

After confirming the cancellation, take a moment to review Airbnb's cancellation policy for your reservation. Understanding the cancellation terms can help you avoid any unexpected fees or penalties.

Tips for Canceling Your Airbnb Reservation Smoothly

Cancel as soon as you know you need to. Communicate with the host if necessary. Familiarize yourself with Airbnb's cancellation policies.

Conclusion

Cancelling an Airbnb reservation doesn't have to be stressful. By following the simple steps outlined in this guide, you can cancel your reservation with ease and confidence. Remember to communicate with your host and familiarize yourself with Airbnb's cancellation policies.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I cancel my AirBnB reservation?

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