How Do I Cancel My Trip with AirBnB?
Log in to your Airbnb account and click Cancel My Trip to cancel your trip with Airbnb. Select the reason for your cancelation. Select the right reason, how much refund Airbnb will send and whether you receive any penalties for canceling. Review your cancelation request. Ensure it's correct before clicking Cancel My Trip again.
If you book a stay through Airbnb, you can cancel it up to 24 hours before your arrival date without penalty. You'll get a full refund if you cancel between 24 and 48 hours before your check-in time. If you cancel after 48 hours or don't show up, Airbnb will charge you 50 percent of the reservation's total cost. Here are the steps to cancel your trip with Airbnb.
1. Log In to Your Airbnb Account
To cancel, log in to your Airbnb account. If you don't have an account, go to the Airbnb website and click the Sign Up button.
When you log in, visit the homepage of your profile page. Go to Settings, Payments and Billing and Cancel Trip Request.
2. Click Cancel My Trip
To cancel your trip, click Cancel My Trip. Airbnb will charge you a cancelation fee for the remaining days of your reservation. The fee amount is calculated based on how far away from your start date when you cancel.
3. Select the Reason for Your Cancelation
When you cancel your trip, you'll need to select a reason for the cancelation. You can choose from a list of reasons or write your own. The reason is not a factor in the amount of your refund. It helps Airbnb better understand why you're canceling your reservation and how it can improve its service.
If it prompts you to provide a reason for canceling, it's important to be honest, and specific. The reason you give will help the hosts understand why you need to cancel. This can also help them decide whether they would like to re-rent the space for another guest.
4. Review Your Cancelation Request
Once you review your cancelation request and are satisfied, click Cancel My Trip. You will receive a prompt to enter your password and the email address associated with your Airbnb account. It will take you to a page confirming that Airbnb has canceled your trip.
If there are any errors in your cancelation request, contact Airbnb customer service.
5. Confirm That You Want a Refund on Your Card
The next step is to confirm that you want Airbnb to credit your payment to your card. This is important because Airbnb will not automatically return any money if it doesn't hear from you within 24 hours of receiving their cancelation email.
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