How do I recover my AirBnB account?

In a nutshell: Airbnb has revolutionized booking accommodations globally, but getting locked out of your account can happen due to various reasons. This guide provides steps to recover your Airbnb account, including visiting the website, logging in, entering your

Jeff Whelpley is the editor / author responsible for this content.
Sep 26, 2024

Introduction

Airbnb has transformed the way we book accommodations, offering diverse options for travelers across the globe. However, it’s not uncommon to find yourself locked out of your account. Maybe due to a forgotten password, hacked credentials, or other issues. Regaining access is crucial, especially if you’re in the middle of planning or managing a trip.

This guide will walk you through the steps to recover your Airbnb account.

Visit AirBnB Website

Open your preferred browser and visit http://www.airbnb.com/

How do I recover my AirBnB account? (Step 1)

Log in

Click on the three lines at the top right corner of the homepage and then select the "Log In" option from the drop-down menu.

How do I recover my AirBnB account? (Step 2)

Enter Your Credentials

Once you click login, you will be prompted to enter your country code and phone number or use your Facebook, Apple, or Google account to sign in.

How do I recover my AirBnB account? (Step 3)

Forgot Password

If you’ve forgotten your password, don’t panic. Simply click the "Forgot Password?" link on the login page. This will take you to a screen where you’ll be asked to enter the email address linked to your Airbnb account.

How do I recover my AirBnB account? (Step 4)

Reset Your Password Email

After you’ve entered your email address, click "Send Reset Link." You’ll shortly receive an email containing a link to reset your password.
Important note: If you’ve requested the reset link multiple times, ensure you're using the correct email address. Search your inbox for past Airbnb messages to verify. If nothing comes up, try a different email. Additionally, disable any link preview or mail-scanner features in your email service (like Outlook), as they can cause the reset link to expire before you open it.

How do I recover my AirBnB account? (Step 5)

Update Your Password

Once you receive the reset email, click on the provided link. This will guide you to a page where you can create a new, strong password. Be sure to choose something secure that you’ll remember in the future.

Important Note: If you have deactivated your account, please be aware that you cannot reactivate it, recover any data, or regain access. In this case, you will need to set up a new account if you wish to use Airbnb again.

How do I recover my AirBnB account? (Step 6)

Conclusion

Recovering your Airbnb account is a straightforward process when following these steps, but occasionally, you may encounter unexpected issues. If you encounter any additional issues or need further assistance, don’t hesitate to contact Airbnb’s customer care team for personalized assistance. Their team can guide you through any additional recovery steps and ensure that you’re back in your account in no time. Don’t let technical issues prevent you from enjoying your Airbnb experience; reach out to customer care for fast and efficient support.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I recover my AirBnB account?

Why does GetHuman Write How-to Guides for AirBnB Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AirBnB in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover my AirBnB account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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