What Do I Do If I Never Received a Confirmation Email from AirBnB?
If you're not getting an email confirmation from AirBnB, make sure you're logged in to the email address registered on the platform. Search for the confirmation email in your inbox as you might have missed it. You can also check your spam folder as it might have routed there. If you're still not getting an email, contact Customer Support or your email provider.
Are you not getting a confirmation email from AirBnB? If you have multiple emails, make sure you're logged in to the email address registered with AirBnB. You can also change your AirBnB email address by signing in to your account and going to Account then Personal Info. Just click Edit next to Email address and save the new email.
Search Your Email Inbox
If you're getting a lot of emails, it's possible you just failed to see the confirmation email in your inbox. Try to check it first by searching for "Airbnb" or "reservation." If nothing comes up, check your spam folder as it might also be there.
To avoid routing emails to the spam folder, add Airbnb's email address to your address book. The email addresses used by AirBnB include response@airbnb.com, automated@airbnb.com and express@airbnb.com.
If you're using the app while checking the confirmation email, make sure that your email app is actually getting emails. Sometimes, the app doesn't get updates especially when you made a recent password change. Try to send an email to yourself first and log back in if you're not getting any emails. If you've exhausted all possible resolutions and you're still not getting an email from AirBnb, contact Customer Support or your email provider.
If You're Not Receiving Updates from AirBnB
If you wish to get updates from AirBnb, make sure you've selected the right Notification Choice. Log in to your account and go to Notifications. Go to Offers and updates and then Account. Make the necessary changes.
AirBnb ID Verification Confirmation Email
ID verification is usually approved within a couple of hours but can take up to 24 hours. Users can also check their verification status by logging in to their account and going to the verification tab on their profile.
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