Contact DirecTV

The best of the 11 ways to get in touch with DirecTV by GetHuman

DirecTV Phone Number
800-531-5000 · Customer Service844-311-4655 · New Customers
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DirecTV Live Chat
DirecTV customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted DirecTV:

I was told last month that I was cancelled and a refund would... · 7h ago
Can you tape pay per view? · 7h ago
Was watching tv,picture went out screen says ***. Please inse... · 7h ago
Remote does not control tv · 8h ago
will a HR**-*** workwith a genie modelC**-*** · 9h ago
More customer issuesHelp me with my issue

DirecTV contact information - compared

Above are our top recommendations for how to contact DirecTV, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact DirecTV by looking at which ones are the fastest and which ones other customers recommend the most for solving DirecTV customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DirecTV across the following mediums: Phone, Chat, Facebook, Twitter, Web.
Phone number / contact
Wait
Votes
800-531-5000
Customer Service
3 mins
564
844-311-4655
New Customers
< 1 min
392
Live Chat
Customer Service
3 mins
1249
800-496-4915
National Accounts
3 mins
934
facebook.com/directv
Customer Service
20 mins
1479
888-715-3291
New Customer Concierge
< 1 min
1416
800-288-1145
Billing
52 mins
1761
@DIRECTVService
Customer Service
15 mins
2070
https://support.directv.com/app/ask
Customer Service
< 92 hrs
336
877-318-2092
Moving & Address Change Concierge
< 1 min
1410
888-858-0822
Deals & Packages Concierge
< 1 min
917

Contacting DirecTV at a Glance

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