Above are our top recommendations for how to contact DirecTV, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact DirecTV by looking at which ones are the fastest and which ones other customers recommend the most for solving DirecTV customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DirecTV across the following mediums: Phone, Chat, Facebook, Twitter, Web, Email.
| Phone number / contact | Wait | Votes |
|---|---|---|
800-531-5000 Customer Service | 3 mins | 564 |
800-756-0134 New Customers | < 1 min | 326 |
Live Chat at att.com Customer Service | 3 mins | 1599 |
800-496-4915 National Accounts | 3 mins | 1284 |
facebook.com/directv Customer Service | 20 mins | 1829 |
888-715-3291 New Customer Concierge | < 1 min | 1384 |
800-288-1145 Billing | 52 mins | 1729 |
@ATTHelp Customer Service | 17 mins | 2420 |
Online Help at support.directv.com Customer Service | < 85 hrs | 686 |
877-318-2092 Moving & Address Change Concierge | < 1 min | 1378 |
888-858-0822 Deals & Packages Concierge | < 1 min | 885 |
nationalaccounts@directv.com National Accounts | < 22 hrs | 1382 |
GetHuman does not work with DirecTV's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DirecTV at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DirecTV's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers