Contact DirecTV

The best of the 12 ways to get in touch with DirecTV by GetHuman

DirecTV Phone Number
800-531-5000 · Customer Service800-756-0134 · New Customers
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DirecTV Live Chat
DirecTV customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted DirecTV:

I added sports package to my choice package so that I could watch NFL red zone on direc...
I want to cancel my service
NFL Redzone is not available and I’m supposed to be getting it.
I ordered the nfl red zone last month and it has not been added to my service . We have...
Dealing with this since August **th. I've received my direct tv box. Talked to several...
I want to delete the Direct TV protection plan coverage. I've called * times in a span...
Long time customer, just went off DirecTV "special" & lost $**.** credit on CHOICE pack...
Yellow light flashing on inside cable box
My name is Laurie Zorn and I ordered Direct TV and * days later my Tv went out and it's...
we are in the Dominican Republic wanting to use our Directv account and we don't know t...
I would like to call the loyalty department.
Our Direct TV is recording partial shows - anywhere from * minutes to *.** hr. I am als...
I want to give a big compliment to the technical agent that was at our house at noon to...
More customer issues

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DirecTV contact information - compared

Above are our top recommendations for how to contact DirecTV, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact DirecTV by looking at which ones are the fastest and which ones other customers recommend the most for solving DirecTV customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DirecTV across the following mediums: Phone, Chat, Facebook, Twitter, Web, Email.

Phone number / contactWaitVotes
Customer Service
3 mins564
New Customers
< 1 min326
Live Chat at
Customer Service
3 mins1599
National Accounts
3 mins1284
Customer Service
20 mins1829
New Customer Concierge
< 1 min1384
52 mins1729
Customer Service
17 mins2420
Online Help at
Customer Service
< 85 hrs686
Moving & Address Change Concierge
< 1 min1378
Deals & Packages Concierge
< 1 min885
National Accounts
< 22 hrs1382

Does GetHuman work with DirecTV?

GetHuman does not work with DirecTV's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DirecTV at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DirecTV's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting DirecTV at a Glance

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Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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