Contact Aetna Member Services

The best of the 7 ways to get in touch with Aetna Member Services by GetHuman

Aetna Member Services Phone Number
877-204-9186 · Customer Service888-218-1276 · New Customers
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Aetna Member Services Live Chat
Unfortunately, Aetna Member Services does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Aetna Member Services:

My coverage was canceled and don’t know why · 15d ago
I'm needing a new insurance card. Send me a new card. I've al... · 21d ago
Need help getting MRI approved · 22d ago
My insurance that I have now I can not use at my doctor bc th... · 22d ago
My claims did not get paid · 24d ago
More customer issuesHelp me with my issue

Aetna Member Services contact information - compared

Above are our top recommendations for how to contact Aetna Member Services, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Aetna Member Services by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna Member Services customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna Member Services across the following mediums: Phone, Web.
Phone number / contact
Wait
Votes
877-204-9186
Customer Service
7 mins
147
800-891-6779
Member Services
3 mins
270
866-565-1236
Individual Customer Service
50 mins
244
800-451-7715
Dental Customer Service
2 mins
341
866-212-2851
Illinois Customer Service
2 mins
314
Online Help
Customer Service
< 2 hrs
411
888-218-1276
Billing
< 1 min
412
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