Contact Aetna Member Services

The best of the 7 ways to get in touch with Aetna Member Services by GetHuman

Aetna Member Services Phone Number
877-204-9186 · Customer Service
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  • Pro tips & talking points
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Aetna Member Services Live Chat
Unfortunately, Aetna Member Services does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Aetna Member Services:

I never received my insurance card.
Recently I have transferred to POS Aetna health insurance from KP. But still I did not...
Daughter was dropped from coverage
I lost my card but I can verify my security with my social and any other questions you...
list of providers form area. my account is locked and i can't login.
Need to change PCP. Also, need a new card.
Hi I need to change my primary care dr I have a new patient appointment today
Need information on benefits
Need to report Medicare secondary insurance
Need to report that I have Aetna and Medicare coverage
Our accounts with Aetna are Federal Government employees dental and. vision VIP. The mo...
The aetna site is not finding me so I can register as a new customer.
I want to register to get my $**.** monthly gift card to use at CVS. It is a benefit of...
Need new insurance card sent to our home.
More customer issues

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Aetna Member Services contact information - compared

Above are our top recommendations for how to contact Aetna Member Services, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Aetna Member Services by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna Member Services customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna Member Services across the following mediums: Phone, Web.

Phone number / contactWaitVotes
877-204-9186
Customer Service
7 mins147
800-891-6779
Member Services
3 mins265
866-565-1236
Individual Customer Service
50 mins239
800-451-7715
Dental Customer Service
2 mins336
866-212-2851
Illinois Customer Service
2 mins309
Online Help
Customer Service
< 2 hrs406
888-218-1276
Billing
< 1 min417

Does GetHuman work with Aetna Member Services?

GetHuman does not work with Aetna Member Services's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Aetna Member Services at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Aetna Member Services's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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