Contact Aetna Member Services

The best of the 7 ways to get in touch with Aetna Member Services by GetHuman

Aetna Member Services Phone Number
877-204-9186 · Customer Service888-218-1276 · New Customers
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Aetna Member Services Live Chat
Unfortunately, Aetna Member Services does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Aetna Member Services:

"Call and set up transportation for my son's appt. and request..." · 12d ago
"previous customer service representative dropped the call - w..." · 19d ago
"Can’t find card - when trying to Get member number - burden w..." · 22d ago
"My insurance coverage couldn*t be confirmed. - when trying to..." · a mon ago
"Need a new card or see if I can use my coverage before it get..." · a mon ago
See all customer issuesI need to contact Aetna Member Services about an issue

Aetna Member Services contact information - compared

Above are our top recommendations for how to contact Aetna Member Services, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Aetna Member Services by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna Member Services customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna Member Services across the following mediums: Phone, Web.
Phone number / contact
Wait
Votes
877-204-9186
Customer Service
7 mins
147
800-891-6779
Member Services
3 mins
268
866-565-1236
Individual Customer Service
50 mins
242
800-451-7715
Dental Customer Service
2 mins
339
866-212-2851
Illinois Customer Service
2 mins
312
Online Help
Customer Service
< 2 hrs
409
888-218-1276
Billing
< 1 min
414
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