Contact Aetna Member Services

The best of the 8 ways to get in touch with Aetna Member Services by GetHuman

Aetna Member Services Phone Number
877-204-9186 · Customer Service844-202-4408 · New Customers
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Aetna Member Services Live Chat
Unfortunately, Aetna Member Services does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Aetna Member Services:

I never received a call back after entering my information wifi GetHuman
I am calling about a claim and need to speak to a representative
have i reached the $**** deductible
I need a printout or statement showing premiums paid and prescriptions portion paid by...
New policy. Set up payment
Needed new cards mailed requested * wks ago wrong dr on card not lebanon internal medi...
My father worked for Verizon. Verizon benefits just changed him from United Healthcare...
want to find out about my card number
Im a Aetna ppl member. And I haven’t received my **** cards yet for. me and my wife,tod...
NEED VERIFICATION OF PLAN N FOR ****. SIGNED UP *ST PART OF DECEMBER ****.*DAVID YARBRO...
I want to appeal denial to be a behavioral health provider
I signed up for work insurance through you effective ****, but I can't register an acco...
I would like someone in the in the membership department to call me martin young mem...
I need to register my dentist as my primary dental care asap I need my broken tooh looked at.
I need to set up a dentist as my my primary asap I have a broken tooth
More customer issues

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Aetna Member Services contact information - compared

Above are our top recommendations for how to contact Aetna Member Services, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact Aetna Member Services by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna Member Services customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna Member Services across the following mediums: Phone, Web.

Phone number / contactWaitVotes
877-204-9186
Customer Service
7 mins147
844-202-4408
New Customers
< 1 min225
800-891-6779
Member Services
3 mins300
866-565-1236
Individual Customer Service
50 mins140
800-451-7715
Dental Customer Service
2 mins237
866-212-2851
Illinois Customer Service
2 mins344
Online Help
Customer Service
< 2 hrs441
888-218-1276
Billing
< 1 min382

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