Contact Aetna

The best of the 20 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Customer Service888-218-1276 · New Customers
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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

Found out that my medical insurance includes abortions and wa... · 8d ago
I need my BIN, PCN, GROUP ID to pick up a prescription as a n... · 9d ago
Need copay and coverage information · 11d ago
cant login into my account for few weeks already · 11d ago
I need to find my Aetna DMO insurance details. · 12d ago
More customer issuesHelp me with my issue

Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 20 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.
Phone number / contact
Wait
Votes
877-238-6200
Customer Service
2 mins
129
Live Chat
Customer Service
21 mins
322
888-632-3862
Aetna Behavioral Health
3 mins
306
800-323-9930
HMO Department
12 mins
424
866-565-1236
Member Services
38 mins
322
johnsonL10@aetna.com
Customer Service
< 10 hrs
193
800-872-3862
Corporate Offices
9 mins
117
800-962-6842
Claims Department
6 mins
353
860-273-0123
Corporate Offices
15 mins
241
Online Help
Customer Service
< 2 hrs
131
888-892-5291
Customer Service
2 mins
428
800-353-1232
Medical Provider Credentialing Customer Service
2 mins
131
800-217-2386
Pre-Sales
2 mins
136
800-633-0637
Healthahead Customer Service
2 mins
372
877-292-2480
Member Services
2 mins
283
@AetnaGlobal
Customer Service
2 mins
109
800-694-3258
Billing
2 mins
37
800-952-2700
Customer Service
2 mins
106
888-218-1276
New Customers
< 1 min
240
813-775-0190
International Customer Service
14 mins
385
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