Contact Aetna

The best of the 20 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Customer Service888-218-1276 · New Customers
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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

Hello, I need a screenshot of my medical coverage and a lette... · 4d ago
I recently moved and can not find my aetna insurance card. I... · 5d ago
Needing a phone number change and address change · 5d ago
Does Aetna open access health plan include basic dental service? · 5d ago
I have contacted you a couple of times now, and I will resolv... · 6d ago
More customer issuesHelp me with my issue

Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 20 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.
Phone number / contact
Wait
Votes
877-238-6200
Customer Service
2 mins
129
Live Chat
Customer Service
21 mins
319
888-632-3862
Aetna Behavioral Health
3 mins
303
800-323-9930
HMO Department
8 mins
421
866-565-1236
Member Services
38 mins
319
johnsonL10@aetna.com
Customer Service
< 10 hrs
190
800-872-3862
Corporate Offices
16 mins
114
800-962-6842
Claims Department
13 mins
350
860-273-0123
Corporate Offices
15 mins
372
Online Help
Customer Service
< 2 hrs
128
888-892-5291
Customer Service
2 mins
425
800-353-1232
Medical Provider Credentialing Customer Service
2 mins
128
800-217-2386
Pre-Sales
2 mins
133
800-633-0637
Healthahead Customer Service
2 mins
369
877-292-2480
Member Services
2 mins
280
@AetnaGlobal
Customer Service
2 mins
106
800-694-3258
Billing
2 mins
34
800-952-2700
Customer Service
2 mins
103
888-218-1276
New Customers
< 1 min
243
813-775-0190
International Customer Service
7 mins
388

Contacting Aetna at a Glance

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