Contact Aetna

The best of the 20 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Customer Service888-218-1276 · New Customers
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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

would like to know about the Payflex card with HSA · 4d ago
my name is lawrence (larry) knowski. i am checking if i have... · 4d ago
Can’t find my card so I don’t know my insurance information · 5d ago
I have Aetna health Insurance, I would like to confirm that d... · 7d ago
I would like to know the maximum reimbursement for an out of... · 7d ago
More customer issuesHelp me with my issue

Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 20 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.
Phone number / contact
Wait
Votes
877-238-6200
Customer Service
2 mins
129
Live Chat
Customer Service
21 mins
315
888-632-3862
Aetna Behavioral Health
3 mins
299
800-323-9930
HMO Department
10 mins
417
866-565-1236
Member Services
38 mins
315
johnsonL10@aetna.com
Customer Service
< 10 hrs
186
800-872-3862
Corporate Offices
7 mins
110
800-962-6842
Claims Department
15 mins
346
860-273-0123
Corporate Offices
15 mins
368
Online Help
Customer Service
< 2 hrs
124
888-892-5291
Customer Service
2 mins
421
800-353-1232
Medical Provider Credentialing Customer Service
2 mins
124
800-217-2386
Pre-Sales
2 mins
129
800-633-0637
Healthahead Customer Service
2 mins
365
877-292-2480
Member Services
2 mins
276
@AetnaGlobal
Customer Service
2 mins
102
800-694-3258
Billing
2 mins
164
800-952-2700
Customer Service
2 mins
99
888-218-1276
New Customers
< 1 min
247
813-775-0190
International Customer Service
16 mins
392

Contacting Aetna at a Glance

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