Contact Aetna

The best of the 17 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Customer Service844-210-8952 · New Customers
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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

two family members repeatedly bother me, need mental health medicine for them they are...
i can't go in please help
My aetna account is locked but i am unable to call because my vocal cords are bad. Can...
my provider would like to add cpt codes to the contract and would like to know what are...
Need to talk with customer service. My personal information was hacked and I have not...
I am not able to log in or create an account. I need my insurance card information. I n...
Trying to doctors within network
looking for doctors in-network
I have Aetna medicare supplement. I did something wrong on my password and got locked o...
Can't get provider information online. Shows I have not had insurance since **-**-**.
Can’t sign into account **Don’t remember login
Closing out my checking acct. my benefit payment is going in to. Need to revise acct to...
Never received card or info
cant log in with my new user name and password
How can i get my w* they email
More customer issuesHelp me with my issue

Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.
Phone number / contact
Wait
Votes
2 mins
129
< 1 min
426
21 mins
318
3 mins
302
16 mins
420
< 10 hrs
189
13 mins
113
10 mins
349
15 mins
371
< 2 hrs
127
2 mins
127
2 mins
132
2 mins
368
2 mins
105
2 mins
33
2 mins
102
10 mins
389

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Contacting Aetna at a Glance

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