Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.
| Phone number / contact | Wait | Votes |
|---|---|---|
877-238-6200 Customer Service | 2 mins | 129 |
844-202-4408 New Customers | < 1 min | 349 |
Live Chat Customer Service | 21 mins | 241 |
888-632-3862 Aetna Behavioral Health | 3 mins | 359 |
800-323-9930 HMO Department | 14 mins | 343 |
johnsonL10@aetna.com Customer Service | < 10 hrs | 246 |
800-872-3862 Corporate Offices | 11 mins | 170 |
800-962-6842 Claims Department | 8 mins | 272 |
860-273-0123 Corporate Offices | 15 mins | 294 |
Online Help Customer Service | < 2 hrs | 50 |
800-353-1232 Medical Provider Credentialing Customer Service | 2 mins | 184 |
800-217-2386 Pre-Sales | 2 mins | 55 |
800-633-0637 Healthahead Customer Service | 2 mins | 425 |
@AetnaGlobal Customer Service | 2 mins | 28 |
800-694-3258 Billing | 2 mins | 90 |
800-952-2700 Customer Service | 2 mins | 25 |
813-775-0190 International Customer Service | 12 mins | 466 |
GetHuman does not work directly with Aetna's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!