Contact Aetna

The best of the 16 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Customer Service
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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

My aetna account is locked but i am unable to call because my vocal cords are bad. Can...
my provider would like to add cpt codes to the contract and would like to know what are...
Need to talk with customer service. My personal information was hacked and I have not...
I am not able to log in or create an account. I need my insurance card information. I n...
Trying to doctors within network
looking for doctors in-network
I have Aetna medicare supplement. I did something wrong on my password and got locked o...
Can't get provider information online. Shows I have not had insurance since **-**-**.
Can’t sign into account **Don’t remember login
Closing out my checking acct. my benefit payment is going in to. Need to revise acct to...
Never received card or info
cant log in with my new user name and password
How can i get my w* they email
Medical professional who needs to speak with someone. ***-***-**** does not get me to...
Barbara Wren NPI ********** TIN *********. I completed a web application August **** an...
More customer issuesHelp me with my issue

Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.
Phone number / contact
Wait
Votes
2 mins
129
21 mins
347
3 mins
331
16 mins
449
< 10 hrs
218
13 mins
142
10 mins
244
15 mins
266
< 2 hrs
22
2 mins
156
2 mins
27
2 mins
397
2 mins
134
2 mins
62
2 mins
131
10 mins
360

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Contacting Aetna at a Glance

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