Contact Aetna

The best of the 20 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Customer Service888-218-1276 · New Customers
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Pro tips & talking points
Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: Aetna Customer Service

Recent reasons customers contacted Aetna:

"Pharmacist i filled with said that the medication i paid for..." · 13d ago
"Need to change the pediatrician on my sons plan" · 14d ago
"Dental providers in my area" · 18d ago
"have not received member i.d coverage card yet .. been waiti..." · 22d ago
"Not a member but have a commitment" · 22d ago

Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 20 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.
Phone number / contact
Wait
Votes
877-238-6200
Customer Service
2 mins
129
Live Chat
Customer Service
21 mins
320
888-632-3862
Aetna Behavioral Health
3 mins
304
800-323-9930
HMO Department
6 mins
422
866-565-1236
Member Services
38 mins
320
johnsonL10@aetna.com
Customer Service
< 10 hrs
191
800-872-3862
Corporate Offices
14 mins
115
800-962-6842
Claims Department
11 mins
351
860-273-0123
Corporate Offices
15 mins
239
Online Help
Customer Service
< 2 hrs
129
888-892-5291
Customer Service
2 mins
426
800-353-1232
Medical Provider Credentialing Customer Service
2 mins
129
800-217-2386
Pre-Sales
2 mins
134
800-633-0637
Healthahead Customer Service
2 mins
370
877-292-2480
Member Services
2 mins
281
@AetnaGlobal
Customer Service
2 mins
107
800-694-3258
Billing
2 mins
35
800-952-2700
Customer Service
2 mins
104
888-218-1276
New Customers
< 1 min
242
813-775-0190
International Customer Service
9 mins
387
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