Tracfone Live Chat

How to chat with Tracfone by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Sat 8am-10pm EST
On the right hand side, click on Chat with a live agent.
Why did you want to chat with Tracfone?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Transfer existing TracFone service and phone number to a new BYOP phone.
The customer service is down and I need to activate my sim and transfer service
I want to change my phone number
I havent recieved my phone i got a email that said it was delivered from safelink gover...
Am having no luck getting texts. Dropped my phone in water and was wondering if I might...
Text stopped working.
I have my phone on autopay. It now says I have no service. I cannot log into my account.
I have a trac phone that needs to be turned on. It worked for a couple of days and sto...
after many e mails hours of phone calls many writen letters * fcc complaints no one c...
I'm trying to activate another phone and it does not show up with the information I hav...
I want the headphone icon off my tracphone. I have no inea how it got on.
New phone data is not working, even though data is selected "on." Updated from one Sam...
Help me with my issue

Tracfone Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 8am-10pm EST
Best time to chat10:45am
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web or facebook or twitter
Quality of communication80%
Quality of help53%
Customer votes27,933
Information last updatedFri Nov 25 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-378-9575

Chatting with Tracfone Customer Service

Live chat with Tracfone by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Tracfone about. We can usually help ensure a better outcome. This is the best way to live chat with Tracfone because 95,316 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Tracfone usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Recover Account, Add Minutes, Transfer Phone Number, Lost or Stolen Phone, Device Support and other customer service issues. When you chat with Tracfone agents, they are most likely chatting with you from their call center located in Florida. Live chat is rarely available 24/7, and this department is open Mon-Sat 8am-10pm EST. It's hard to tell if companies like Tracfone offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Tracfone with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Tracfone

While Tracfone does offer live chat as a way to get help, they also have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for Tracfone is their 800-378-9575 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Tracfone? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Tracfone and GetHuman affiliated?

GetHuman and Tracfone have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Tracfone Contact Info

Information that GetHuman and its users have gathered about how to best reach Tracfone
Tracfone Live Chat

Which Companies Offer Chat-based Customer Service?

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!