Netflix Live Chat

How to chat with Netflix by GetHuman

Live Chat with Netflix Agents
https://contactus.netflix.com/help
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Click "Start Live Chat" at the bottom
Why did you want to chat with Netflix?

Topics from recent customer chat windows

After the bill to my account was payed it started saying it was going to switch my Ol*n...
My visa bill says your charging me for Netflix . taken out the **st of each month pleas...
says I have too many devices? I changed password. Canceled my kids accounts...why can...
please contact*********
had to sign in to netflix, which I never have to do, and when they sent me a password c...
I was charged * times instead of once. So I need a total of * refunds.
Hi i changed my plan months ago as i was the £**.** one but changed it to £*.** havent...
My account details have been changed and I got an email saying I changed them but I hav...
I do not have akcess to my Netflix account Because somebody change my e-mail adress but...
Good day, *As a fan of your animes and adaptations I would like to suggest Flagship wor...
My name is Demond Gilliam. I am a Netflix subscriber registered under *****@***.com...
why s my account on hold ?? and cant update payment
I recived an email offering a free month trial*I accepted *But cancelled before nxt mon...
I have a stories that i wrote , i would like to show it to you .
Help me with my issue

Netflix Live Support Statistics

Live chat starting point
https://contactus.netflix.com/help
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
10:45am
Average wait
3
Current wait
3
Rank (overall)
3
Alternate methods
phone or chat or web or twitter
Quality of communication
77%
Quality of help
57%
Customer votes
74,013
Information last updated
Sat Feb 15 2020 10:00:00 GMT+0000 (UTC)
Best phone number
888-638-3549

Chatting with Netflix Customer Service

Live chat with Netflix by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Netflix about. We can usually help ensure a better outcome. This is the best way to live chat with Netflix because 309,348 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Netflix usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://contactus.netflix.com/help are used to handling Cancel My Services, Account Access, Refund a Charge, Streaming or Download Trouble, Request a Show and other customer service issues. When you chat with Netflix agents, they are most likely chatting with you from their call center located in Colorado or Oregon or Michigan. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Netflix offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Netflix with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Netflix

While Netflix does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Netflix is their 888-638-3549 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Netflix? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Netflix and GetHuman affiliated?

GetHuman and Netflix have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chat with a Paid Expert

We partner with another US company that staffs highly-rated Netflix experts ready to chat and help with your issue for approx. $20-45, in case our free tools aren't working for you.
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Netflix Contact Info

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