Netflix Live Chat

How to chat with Netflix by GetHuman

Live Chat with Netflix Agents
https://contactus.netflix.com/help
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Click "Start Live Chat" at the bottom
Why did you want to chat with Netflix?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

mjrbvjerfvdmjtgbg*FIMRUUVOWGTH*AVEfrthmteighth*rghttttttttttttttttttttttthgfbrge*rgerrr...
I got a message saying you didn't get my payment you have tomato payment s why did you...
Please cancel my membership
Talk to representative in person!
You guys charged my account two times one for **.**the other for **.** it should not be...
Wish to cancel this month of Netflix before this month is charged
I cancelled my subscription April **** when my house caught fire and Netflix did not c...
My name is Selma Billard. My email is *****@***.com. You double billed me.
Same issue. Cannot connect with Netflix. *What the **** is going on. I do not want to s...
Need to know what name is on the credit card that has been paying my bill.
My TV broke and so I'm trying to use my tablet to
I cannot pull up my account. I'm a paying customer for years!!!
I tried to get into my Netflix and it keeps coming up saying sorry there was a problem...
How do you get a subscription for someone and put on your accpunt
Help me with my issue

Netflix Live Support Statistics

Live chat starting pointhttps://contactus.netflix.com/help
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:30pm
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication72%
Quality of help52%
Customer votes74,008
Information last updatedSun May 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-638-3549

Chatting with Netflix Customer Service

Live chat with Netflix by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Netflix about. We can usually help ensure a better outcome. This is the best way to live chat with Netflix because 309,348 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Netflix usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://contactus.netflix.com/help are used to handling Account Access, Cancel My Services, Refund a Charge, Request a Show, Streaming or Download Trouble and other customer service issues. When you chat with Netflix agents, they are most likely chatting with you from their call center located in Colorado or Oregon or Michigan. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Netflix offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Netflix with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Netflix

While Netflix does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Netflix is their 888-638-3549 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Netflix? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Netflix and GetHuman affiliated?

GetHuman and Netflix have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Netflix Contact Info

Information that GetHuman and its users have gathered about how to best reach Netflix
Netflix Live Chat

Which Companies Offer Chat-based Customer Service?

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