Netflix Live Chat

How to chat with Netflix by GetHuman

Live Chat with Netflix Agents
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Click "Start Live Chat" at the bottom
Why did you want to chat with Netflix?

Topics from recent customer chat windows

I need to change my account so you can charge in my new account.
Netflix free trail made me try it, they said that will be send a a notification about t...
Need to talk to live person.
netflex logo stays on , will not go to monk video tom *** *** ****
Netflix keeps going back to TV after a short time
On IPhone last night , I rec’d a message that my password may have been part of a data...
Want to renew my subscription again in make a new account
I want to renew my subscription and started again
I want to renew my subscription in pay for
How to deactivate netflix I do not use it and I am charged every month? And I don't kno...
I was charged early on my account
I would like to look at my plan. I am paying $**.**. Is there a cheaper plan? If so, I...
I'm getting text messages that my account will be blocked for payment declined. I need...
I want to change the email and pay bill
Help me with my issue

Netflix Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9:30am
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication76%
Quality of help56%
Customer votes74,012
Information last updatedMon Feb 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-638-3549

Chatting with Netflix Customer Service

Live chat with Netflix by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Netflix about. We can usually help ensure a better outcome. This is the best way to live chat with Netflix because 309,348 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Netflix usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Account Access, Cancel My Services, Streaming or Download Trouble, Refund a Charge, Request a Show and other customer service issues. When you chat with Netflix agents, they are most likely chatting with you from their call center located in Colorado or Oregon or Michigan. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Netflix offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Netflix with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Netflix

While Netflix does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Netflix is their 888-638-3549 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Netflix? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Netflix and GetHuman affiliated?

GetHuman and Netflix have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Netflix Contact Info

Which Companies Offer Chat-based Customer Service?

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!