Netflix Live Chat

How to chat with Netflix by GetHuman

Live Chat with Netflix Agents
https://contactus.netflix.com/help
Current Wait: 17 mins (avg 16)
Hours: 24 hours, 7 days
Best alternative to chatting with Netflix:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with Netflix?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with Netflix

Netflix Live Chat - by the Numbers

Live chat starting point
https://contactus.netflix.com/help
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1pm
Average wait
16
Current wait
17
Rank (overall)
3
Alternate methods
phone or chat or web or twitter
Quality of communication
70%
Quality of help
50%
Customer votes
74,006
Information last updated
Fri Dec 15 2017 10:00:00 GMT+0000 (UTC)
Best phone number
888-638-3549

Chatting with Netflix Customer Service

Live chat with Netflix by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Netflix about. We can usually help ensure a better outcome. This is the best way to live chat with Netflix because 330,120 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Netflix usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://contactus.netflix.com/help are used to handling Change Services, Cancel My Services, Account Access, Overcharges on My Account, Technical Support and other customer service issues. When you chat with Netflix agents, they are most likely chatting with you from their call center located in Colorado or Oregon or Michigan. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Netflix offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Netflix with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Netflix

While Netflix does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Netflix is their 888-638-3549 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Netflix? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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