Equifax Live Chat

How to chat with Equifax by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 10am-8pm EST
Fill out form for online chat
Why did you want to chat with Equifax?

Topics from recent customer chat windows

Credit report not matching on loan application, need to verify address and other inform...
Trying to remove inaccurate information on my credit report.
You are not reporting my credit. WHY?
I have information on my report that was taken out when I was underage and I cannot get...
I think my identity has been breached. I was trying to buy a package from equifax or ex...
how to freeze account and unfreeze account
I applied for a Xbox all acces in wallmart and i filled out the form with my informatio...
I want alerts sent to me if anyone tries to open up any new accounts. My information wa...
Why am I getting constant email alerts stating nothing has changed on my account!! At l...
I may have some fraudulent activity on my name. I would like to know how to check to s...
Request Free Annual Credit Report
Unlock my account so mortgage company can run credit
how do you unfreeze a social security account to apply for medicare I have a credit pro...
Help me with my issue

Equifax Live Support Statistics

Live chat starting pointhttps://help.equifax.com/app/chat/chat_launch
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 10am-8pm EST
Best time to chat10:15am
Average wait3
Current wait3
Rank (overall)5
Alternate methodsphone or chat or email or facebook or web
Quality of communication74%
Quality of help77%
Customer votes33,082
Information last updatedTue Feb 23 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-640-2273

Chatting with Equifax Customer Service

Live chat with Equifax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Equifax about. We can usually help ensure a better outcome. This is the best way to live chat with Equifax because 187,800 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Equifax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://help.equifax.com/app/chat/chat_launch are used to handling Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change and other customer service issues. When you chat with Equifax agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 10am-8pm EST. It's hard to tell if companies like Equifax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Equifax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Equifax

While Equifax does offer live chat as a way to get help, they also have a phone number. In total, there are 18 ways to get in touch with them. The best phone number for Equifax is their 866-640-2273 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Equifax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Equifax and GetHuman affiliated?

GetHuman and Equifax have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Equifax Contact Info

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