Equifax Live Chat

How to chat with Equifax by GetHuman

Live Chat with Equifax Agents
https://help.equifax.com/app/chat/chat_launch
Fill out form for online chat
Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 10am-8pm EST
Why did you want to chat with Equifax?
Chat topic: ComplaintChat topic: Unfreeze CreditChat topic: Freeze CreditChat topic: DisputesChat topic: Account IssueWant to chat for a different reason

Equifax Live Support Statistics

Live chat starting point
https://help.equifax.com/app/chat/chat_launch
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 10am-8pm EST
Best time to chat
3:15pm
Average wait
3
Current wait
3
Rank (overall)
5
Alternate methods
phone or chat or email or facebook or web
Quality of communication
78%
Quality of help
73%
Customer votes
33,078
Information last updated
Tue Sep 18 2018 08:00:00 GMT+0000 (UTC)
Best phone number
866-640-2273

Chatting with Equifax Customer Service

Live chat with Equifax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Equifax about. We can usually help ensure a better outcome. This is the best way to live chat with Equifax because 187,800 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Equifax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://help.equifax.com/app/chat/chat_launch are used to handling Complaint, Unfreeze Credit, Freeze Credit, Disputes, Account Issue and other customer service issues. When you chat with Equifax agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 10am-8pm EST. It's hard to tell if companies like Equifax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Equifax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Equifax

While Equifax does offer live chat as a way to get help, they also have a phone number. In total, there are 18 ways to get in touch with them. The best phone number for Equifax is their 866-640-2273 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Equifax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Equifax Contact Info

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