Equifax Live Chat

How to chat with Equifax by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 10am-8pm EST
Fill out form for online chat
Why did you want to chat with Equifax?

Topics from recent customer chat windows

I have the same creditor billing me for the same thing multiple times.
Bancruptcy removed from credit report, when, it’s been ** years
I need access to my information.*I need to see if there is a block on my information.
I I need a global release to finish our loan with Rabun Bank
Dispute an item *Then remove item
We are having an issue with ordering phone service with Bell. CIBC says our credit is v...
Have tried to get my credit report mailed to me will not let me
Need to unfreeze my credit report.
my date of birth is inaccurate on my credit report
I legally changed my name. I have contacted Equifax via mail and provided all legal doc...
My husband, Michael Antonakos, passed away Jan *th, ****
Tengo problema para descongelar equixfax porque estoy en compra de un veh*culo y necesi...
I WANT TO UNFREEZE CREDIT
Tiring to find out about by payment from the breach when will I receive it and why is i...
Help me with my issue

Equifax Live Support Statistics

Live chat starting point
https://help.equifax.com/app/chat/chat_launch
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 10am-8pm EST
Best time to chat
9am
Average wait
3
Current wait
3
Rank (overall)
5
Alternate methods
phone or chat or email or facebook or web
Quality of communication
73%
Quality of help
78%
Customer votes
33,084
Information last updated
Thu Feb 20 2020 08:00:00 GMT+0000 (UTC)
Best phone number
866-640-2273

Chatting with Equifax Customer Service

Live chat with Equifax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Equifax about. We can usually help ensure a better outcome. This is the best way to live chat with Equifax because 187,800 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Equifax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://help.equifax.com/app/chat/chat_launch are used to handling Unfreeze Credit, Freeze Credit, Dispute a Charge, Locked Account, Credit Score Change and other customer service issues. When you chat with Equifax agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 10am-8pm EST. It's hard to tell if companies like Equifax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Equifax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Equifax

While Equifax does offer live chat as a way to get help, they also have a phone number. In total, there are 18 ways to get in touch with them. The best phone number for Equifax is their 866-640-2273 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Equifax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Equifax and GetHuman affiliated?

GetHuman and Equifax have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Equifax Contact Info

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