Equifax Canadien Customer Service Phone Number

  • Calls Equifax's Canadien Customer Service department
  • On average, callers wait 19 minutes to talk to a person when they call
  • Call center hours are Mon-Fri 9am-9pm, Sat-Sun 9am-6pm EST
  • We recommend calling around 10:45am
  • Some common reasons that visitors to GetHuman call Equifax include Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, and Credit Score Change.
  • Get a real live human at this number: Option 3, then Option 1.
  • When you call Equifax and their automated voice system picks up, you hear: Canada - If your ID is lost or stolen, press 1. If you're a victim of fraud, press 2. For a copy of your credit file and score, press 3. For a change of address, press 4. If you were denied credit, press 5. To get our mailing address, press 6. For any other questions, press 8.
  • This is not the most popular Equifax phone number (it's ranked #5). Most customers call 800-846-5279 for support: Click here for best option

What It's Like to Call Equifax Phone Number 866-204-9044

Nov 13, 2023

Calling Equifax Canada wasn't horrible, but they clearly want people to visit their website for answers, which is always slightly annoying. If I wanted to go online, I would have done that instead of calling them. Admittedly, I am sure that a lot of people call them for a number of reasons. People call them with questions about their credit history, about fraud, to dispute charges and many more things that likely require a lot of help. 

When I first called, the voice assistant stated, "You have reached the consumer services of Equifax Canada. If you are calling about recent changes to your Equifax account, please see our website. Answers to common questions can be found in the FAQ section." They also said a few things about privacy and a couple of other sentences that I missed, but it was nearly a minute of just being talked to, which I didn't appreciate much. 

They then asked me if I wanted service in English and then gave me a list of options, including, "If your identification information has been lost or stolen, press 1. If you are a victim of fraud, press 2. If you would like a copy of your own credit score, if available, press 3. For a change of address, press 4. If you have been denied credit, press 5. To obtain our mailing address, press 6. For any other questions, please press 8." I pressed one because the reason I was calling was about a potential issue with my data. 

Unfortunately, my purse was stolen out of my car the night before, so I needed to freeze my credit as there was plenty of identifying information in there. I wanted to get as far ahead of the situation as possible. I was pleasantly surprised that I didn't need to go through any more steps to finish my report. Instead, it allowed me to report the loss via an automated system or a representative. 

Once again, I didn't want to use a robot or the internet to report this; I wanted to talk to someone about what I should do and make sure all my bases were covered. To my delight, someone answered after about 30 seconds of being on hold. I did have to listen to a few more messages about going online to get help while on hold, but in the end, I was able to speak to a very clear English speaker who helped me take care of everything necessary. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Other customers got on the phone recently because:

Card. Locked. I need. New. Pin. They. Are. Saying. **. Numbers. On. My. Card. Are. Not. Valid
I need. Card. Unlocked. They. Keep. Saying. My. **. No. On. My. Card. Is. Not. Valid
**. Card. No. They. Say. Is. Not. Valid. I need. To. Change my. Pin
Issues with credit report for home loan.
Issues with credit report for home loan
On **********, CITICARDS CBNA reported a balance change on your account at or above the...
Trying to see if my information is being updated
I am now almost one month asking to share the pdf of credit report.*They are sending li...
I was filling out a application on the phone and you all stopped my application and tol...
I am a victim of identity theft and I would like to freeze my credit for all * bureaus...
Unable to sign in to myEquifax account. Continues to loop msg stating email and passwor...
Kenneth J Rowell Jr***** Chipmunk Ct*Bear, DE, ******K*****@***.com...
I signed up for an account with Equifax. They could not complete my registration onlin...
I have an old credit card with a **K credit limit, and just got a new card (both with s...

Equifax Canadien Customer Service Phone Number 866-204-9044 - Info & Statistics

Phone number to dial866-204-9044
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCanadien Customer Service
Call center hoursMon-Fri 9am-9pm, Sat-Sun 9am-6pm EST
Best time to dial10:45am
Navigate phone maze to a humanOption 3, then Option 1.
Average wait19
Current wait43
Rank (among phone numbers)5
Rank (overall)7
Alternate methodsphone or chat or email or facebook or web
Quality of communication38%
Quality of help82%
Customer votes31,392
Best phone number800-846-5279
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Equifax's 866-204-9044 Canadien Customer Service Number

This Equifax phone number is ranked #5 out of 13 because 187,800 Equifax customers tried our tools and information and gave us feedback after they called. The reason customers call 866-204-9044 is to reach the Equifax Canadien Customer Service department for problems like Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change. As far as we can tell, Equifax has call center locations in India or Philippines and you can call during their open hours Mon-Fri 9am-9pm, Sat-Sun 9am-6pm EST. Equifax has 13 phone numbers and 17 different ways to get customer help. We've compiled information about 866-204-9044 and ways to call or contact Equifax with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Equifax

Calling Equifax at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 866-204-9044. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Equifax Canadien Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Equifax Once on the phone with Equifax's Canadien Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Equifax in General

While 866-204-9044 is Equifax's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-846-5279 is their best customer phone number overall, and we have put together a comparison of their 17 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Equifax help by calling them, is that other customers give their customer support at this number a 38% score for their communication skills and a 82% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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