Equifax Business Support Phone Number

  • Calls Equifax's Business Support department
  • On average, callers wait 19 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 3:30pm
  • Some common reasons that visitors to GetHuman call Equifax include Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, and Credit Score Change.
  • Get a real live human at this number: For Business Customer Support
  • When you call Equifax and their automated voice system picks up, you hear: For consumers, press 1. For business support, press 2. For technical support, press 3. For data contributor support, press 4.
  • This is not the most popular Equifax phone number (it's ranked #11). Most customers call 800-846-5279 for support: Click here for best option

What It's Like to Call Equifax Phone Number 888-407-0359

Nov 13, 2023

This is meant as the business number for Equifax, but it can still be used for personal account information if you're willing to provide personal information. When I called, I was asked to select 1 for personal and 2 for business questions.

I chose 1 and was asked to choose my language. I was then asked if I wanted to add a short statement to my credit report saying that COVID-19 impacted me or if I had questions about the recent data breach settlement. If neither applied to me, I could stay on the line to speak to the automated system.

I asked the automated system for a copy of my credit report, which it initially misinterpreted as asking to correct errors in my credit report. I said that wasn't correct, and it went through its full menu of possibilities before getting to my credit report as a possibility. I chose that, and the system told me it could send me a credit report through AnnualCreditReport.com or from Equifax directly.

I opted for the latter, and the system said it would be able to do that as long as I entered a few personal questions to prove my identity. Not willing to do this, I ended the call there, as I didn't want to risk doing anything that could end up with my credit report for real.

Overall, I think this is an extensive system that gives consumers plenty of options for getting real assistance. Given that they said I could add a statement to my credit report, it seems like this can be used to speak to a customer service representative. If that's the case, this would be an excellent system, as it gives several options through the automated menu before branching out into more nuanced help.

The system did have some problems with understanding me, but to its credit, it did correct for this by taking me back to a full menu that could find where my issue was. When I got into the menu, I was able to quickly navigate through everything and get to the section where the automated system could connect me with a representative. Had I been willing to enter my personal information, I believe the system would have been able to offer more helpful details.

Because of the need to enter personal details, I would only recommend doing this if you're ready to speak to Equifax about your credit report. If not, I'd say the risk of giving out too much information is too high.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Other customers got on the phone recently because:

Card. Locked. I need. New. Pin. They. Are. Saying. **. Numbers. On. My. Card. Are. Not. Valid
I need. Card. Unlocked. They. Keep. Saying. My. **. No. On. My. Card. Is. Not. Valid
**. Card. No. They. Say. Is. Not. Valid. I need. To. Change my. Pin
Issues with credit report for home loan.
Issues with credit report for home loan
On **********, CITICARDS CBNA reported a balance change on your account at or above the...
Trying to see if my information is being updated
I am now almost one month asking to share the pdf of credit report.*They are sending li...
I was filling out a application on the phone and you all stopped my application and tol...
I am a victim of identity theft and I would like to freeze my credit for all * bureaus...
Unable to sign in to myEquifax account. Continues to loop msg stating email and passwor...
Kenneth J Rowell Jr***** Chipmunk Ct*Bear, DE, ******K*****@***.com...
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I have an old credit card with a **K credit limit, and just got a new card (both with s...

Equifax Business Support Phone Number 888-407-0359 - Info & Statistics

Phone number to dial888-407-0359
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBusiness Support
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanFor Business Customer Support
Average wait19
Current wait42
Rank (among phone numbers)11
Rank (overall)15
Alternate methodsphone or chat or email or facebook or web
Quality of communication56%
Quality of help80%
Customer votes42,556
Best phone number800-846-5279
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Equifax's 888-407-0359 Business Support Number

This Equifax phone number is ranked #11 out of 13 because 187,800 Equifax customers tried our tools and information and gave us feedback after they called. The reason customers call 888-407-0359 is to reach the Equifax Business Support department for problems like Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change. As far as we can tell, Equifax has call center locations in India or Philippines and you can call during their open hours 24 hours, 7 days. Equifax has 13 phone numbers and 17 different ways to get customer help. We've compiled information about 888-407-0359 and ways to call or contact Equifax with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Equifax

Calling Equifax at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-407-0359. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Equifax Business Support agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Equifax Once on the phone with Equifax's Business Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Equifax in General

While 888-407-0359 is Equifax's #11 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-846-5279 is their best customer phone number overall, and we have put together a comparison of their 17 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Equifax help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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