Equifax Disputes Phone Number

  • Calls Equifax's Disputes department
  • On average, callers wait 19 minutes to talk to a person when they call
  • Call center hours are Mon-Fri 9am-9pm, Sat-Sun 9am-6pm EST
  • We recommend calling around 9:35am
  • Some common reasons that visitors to GetHuman call Equifax include Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, and Credit Score Change.
  • Get a real live human at this number: Just wait
  • When you call Equifax and their automated voice system picks up, you hear: In a few words, tell me how I can help you today?
  • This is not the most popular Equifax phone number (it's ranked #4). Most customers call 800-846-5279 for support: Click here for best option

What It's Like to Call Equifax Phone Number 866-349-5191

Nov 10, 2023

When I called Equifax's 866-349-5191 phone number, I was connected with the customer care automated recording. After selecting the language that I wanted to be served in, I listened to my options. The menu was logical and mentioned many of the common reasons a customer calls Equifax.

If you call after hours, you'll be directed to call back between 9 a.m. and 9 p.m. on weekdays or 9 a.m. to 6 p.m. on weekends. I wasn't presented with the option to call back or leave a message for an agent.

I was given the option to add a statement to my credit report about the financial impact of COVID-19. I was encouraged to visit Equifax's website if I wanted to view my credit score or get a copy of my credit report for free. I was also given the option to get more information about filing a settlement claim for the 2017 data breach. I was then notified that my call would be recorded for quality assurance purposes; then, I was asked to say a few words about the type of services I was looking for.

After saying that I wanted to access my credit report, I was reminded again that I could access it online at myequifax.com. I was also given the option to get a report from annualcreditreport.com. I stayed on the line and was given information about how to order my credit report through the mail. In order for Equifax to send my personal credit report in the mail, I was told I'd need to submit a few pieces of information to prove my identity. These included a copy of a piece of government-issued identification, such as a driver's license, birth certificate or Social Security card. The recording then gave me the address to which to send these details.

All of the information given to me was on a recorded message. At no point was I offered the option to speak with a live agent. However, the recording was easy to understand and the voice recognition system was accurate in picking up my questions.

When I called back to dispute a credit item, I was again notified about the option to file the dispute online. I stayed on the line and was given the choice between filing a credit dispute or checking the status of an existing case. Again, I was connected with a self-service menu that allowed me to place, remove or lift a credit freeze over the phone. After entering some personal verification information such as my phone number, I was again given instructions about how to send proof of my identity by mail to Equifax. Ultimately, I was unable to get through to a human agent with this number.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Other customers got on the phone recently because:

Card. Locked. I need. New. Pin. They. Are. Saying. **. Numbers. On. My. Card. Are. Not. Valid
I need. Card. Unlocked. They. Keep. Saying. My. **. No. On. My. Card. Is. Not. Valid
**. Card. No. They. Say. Is. Not. Valid. I need. To. Change my. Pin
Issues with credit report for home loan.
Issues with credit report for home loan
On **********, CITICARDS CBNA reported a balance change on your account at or above the...
Trying to see if my information is being updated
I am now almost one month asking to share the pdf of credit report.*They are sending li...
I was filling out a application on the phone and you all stopped my application and tol...
I am a victim of identity theft and I would like to freeze my credit for all * bureaus...
Unable to sign in to myEquifax account. Continues to loop msg stating email and passwor...
Kenneth J Rowell Jr***** Chipmunk Ct*Bear, DE, ******K*****@***.com...
I signed up for an account with Equifax. They could not complete my registration onlin...
I have an old credit card with a **K credit limit, and just got a new card (both with s...

Equifax Disputes Phone Number 866-349-5191 - Info & Statistics

Phone number to dial866-349-5191
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingDisputes
Call center hoursMon-Fri 9am-9pm, Sat-Sun 9am-6pm EST
Best time to dial9:35am
Navigate phone maze to a humanJust wait
Average wait19
Current wait44
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or chat or email or facebook or web
Quality of communication59%
Quality of help39%
Customer votes71,680
Best phone number800-846-5279
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Equifax's 866-349-5191 Disputes Number

This Equifax phone number is ranked #4 out of 13 because 187,800 Equifax customers tried our tools and information and gave us feedback after they called. The reason customers call 866-349-5191 is to reach the Equifax Disputes department for problems like Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change. As far as we can tell, Equifax has call center locations in India or Philippines and you can call during their open hours Mon-Fri 9am-9pm, Sat-Sun 9am-6pm EST. Equifax has 13 phone numbers and 17 different ways to get customer help. We've compiled information about 866-349-5191 and ways to call or contact Equifax with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Equifax

Calling Equifax at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 866-349-5191. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Equifax Disputes agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Equifax Once on the phone with Equifax's Disputes department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Equifax in General

While 866-349-5191 is Equifax's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-846-5279 is their best customer phone number overall, and we have put together a comparison of their 17 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Equifax help by calling them, is that other customers give their customer support at this number a 59% score for their communication skills and a 39% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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