Equifax Customer Service

Contact Equifax & solve common issues

Use Equifax's Phone Number

Equifax's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Equifax. Below you will also find the phone and non-phone-based contact information we've gathered.

Equifax: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Equifax.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Equifax customer support problems.

Contacting Equifax customer support

Below you can compare and contrast the 17 ways to contact Equifax by looking at which ones are the fastest and which ones other customers recommend the most for solving Equifax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Equifax across the following channels: Phone, Chat, Email, Facebook, Web.

Phone number / contactWaitVotes
Customer Care
19 mins3868
Security Freeze
35 mins1928
8 mins379
3 mins1561
Live Chat at help.equifax.com
Customer Service
3 mins1131
Customer Service
< 3 hrs1305
Canadien Customer Service
3 mins1090
Fraud Alert
3 mins1464
Security Breach
38 mins2538
Customer Service
9 mins1681
Equifax Online Investigation
2 mins1139
Online Help at consumer.equifax.ca
Customer Service
< 2.25 hrs2043
Member Services
2 mins1170
Equifax Online Investigation
2 mins305
Business Support
2 mins1710
Credit Watch Gold
2 mins1530
Automated Ordering Service
2 mins2828

Recent reasons customers contacted Equifax:

Card. Locked. I need. New. Pin. They. Are. Saying. **. Numbers. On. My. Card. Are. Not. Valid
I need. Card. Unlocked. They. Keep. Saying. My. **. No. On. My. Card. Is. Not. Valid
**. Card. No. They. Say. Is. Not. Valid. I need. To. Change my. Pin
Issues with credit report for home loan.
Issues with credit report for home loan
On **********, CITICARDS CBNA reported a balance change on your account at or above the...
Trying to see if my information is being updated
I am now almost one month asking to share the pdf of credit report.*They are sending li...
I was filling out a application on the phone and you all stopped my application and tol...
I am a victim of identity theft and I would like to freeze my credit for all * bureaus...
Waited for a equifax rep to come on the line but he fell asleep. I could hear him snori...
Confirm that recent credit card payments are being reported
Dispute hard inquiries on my report
Why did my Equifax go down ** points this month?
can't access my account - tried the username and password I have but it did not work. T...

Help me with my issue

Does GetHuman work with Equifax?

GetHuman does not work with Equifax's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Equifax at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Equifax's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Equifax at a Glance

Equifax has 1 chat option
Equifax has 1 customer email
Equifax has 1 help forum
Equifax has no twitter handle
Equifax has 1 facebook page
Contact information overview

Answered on this page:

How Do I Place a Security Freeze on My Equifax Account?
How Do I Freeze My Credit with Equifax?
How Do I Dispute Something on My Credit Report with Equifax?
Solutions to common issues

Contacting Other Companies

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