The question we are asked most often is about how to talk to Experian customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
I'm trying to thaw my credit report and the automated service can not help
If the automated service is unable to assist you in thawing your credit report, please refer to the most up-to-date contact information provided on this page. This will direct you to the appropriate resources for further assistance.
Asked Sep 25, 2026 6:21 PM
How Do I Reach an Experian Customer Service Rep?
Since Experian handles credit matters large and small for individuals and businesses alike, it stands to reason that there are multiple numbers to handle a variety of credit issues that may arise. Their help page is full of resources, ranging from free credit monitoring and to receive free annual credit report, to articles on topics like how winning a house from a divorce settlement can impact your score.
Asked Sep 25, 2026 6:14 PM
How do I change my phone number if I don’t know my login information
To change your phone number without your login information, you'll need to follow the account recovery process. This typically involves providing personal information to verify your identity. Look for options like “Forgot Username” or “Forgot Password” on the login page. Once your identity is verified, you should be able to access your account and update your phone number. If you need further assistance, there is a link to the most up-to-date contact information right here on this page.
Asked May 31, 2026 5:41 PM
How do I speak to a live person with Experian?
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked May 28, 2026 11:56 PM
Update phone number on Experian account
To update your phone number on your Experian account, log in to your account and navigate to the profile or personal information section. There, you should find the option to edit your contact information, including your phone number. Make sure to save the changes after updating your phone number.
We look to the Experian issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.