The question we are asked most often is about how to talk to Experian customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
I am paying $25.99 /month for experience fraud and identity monitoring service. I want to cancel but am unable to access the account online. The charge is on my credit card every month. How can I cancel?
You can cancel your Experian identity monitoring service by following the cancellation instructions provided in your account settings. If you are unable to access your account online, the most up-to-date contact information for assistance is available right here on this page.
Asked Mar 18, 2025 6:43 PM
Unable to access my account. I activated 2-step security, but my registered phone number is no longer valid. I don’t get pin to my present phone number.
If you're unable to access your account due to changes in your registered phone number for 2-step security, please follow the steps provided in the account recovery options on the login page. You might find alternatives for verifying your identity or updating your contact information. If you still encounter issues, there is a link to the most up-to-date contact information right here on this page.
Asked Mar 8, 2025 6:35 PM
how can i change my phone number for experian account
To change your phone number for your Experian account, you can typically do this within your account settings. Log into your Experian account, navigate to your profile or account settings, and look for the option to update your contact information. Follow the prompts to enter your new phone number. Make sure to save the changes before exiting.
Asked Mar 5, 2025 9:41 PM
I am contacting experience because I'm having issues logging into my account I've tried to go through the password reset process but it's not allowing me to so I need to speak to an actual human to give me log back into my account!
There is a link to the most up-to-date contact information right here on this page that you are viewing. Please check that link for assistance in getting your account access issues resolved.
Asked Jan 15, 2025 12:34 AM
I don't have access to phone number associated with my Experian account
We understand that not having access to your phone number can be challenging. You can follow the steps on the Experian website to verify your identity through other methods, such as email verification or answering security questions associated with your account. Ensuring your information is up to date helps maintain your account's security.
The time it takes for Experian to remove a disputed item from your credit report can vary depending on several factors. On average,
Once a dispute is submitted, Experian initiates an investigation, which involves contacting the data furnisher and verifying the accuracy of the information. If the creditor confirms an error or fails to respond within the required timeframe, Experian will remove or correct the disputed item accordingly.
To ensure a smooth process, provide complete and accurate information when disputing an item. Additionally, regularly monitoring your credit report and promptly disputing any errors can help expedite the resolution process....
We look to the Experian issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.