How Do I Reach an Experian Customer Service Rep?

Since Experian handles credit matters large and small for individuals and businesses alike, it stands to reason that there are multiple numbers to handle a variety of credit issues that may arise. Their help page is full of resources, ranging from free credit monitoring and to receive free annual credit report, to articles on topics like how winning a house from a divorce settlement can impact your score.

Founded in 1996, Experian is one of the world's credit bureaus and they strive to assist individuals and businesses alike in credit matters. But what if you need to reach someone? That depends on why you need to contact Experian, after all, you need to get to the correct department or contact to reach the quickest resolution.

Experian's Support Page

If you go to, you'll find multiple topics covered as well as a search field to make looking for something more specific easier. Here is also where you can dispute something on your credit report, add a fraud alert or even a security freeze on your credit report. There are also tips for when you are denied credit or have questions on what to do if your identity is stolen. There are also articles that can shed light on preventing fraud and how major life events can affect your credit score.

However, there are some issues that self-guided research cannot handle alone. Read on to review a few situations and your options on reaching Experian.

Your Experian Membership

Experian's customer service number for membership inquiries is 1-479-343-6239 and you'll be able to reach someone Mondays through Fridays from 6 A.M. until 8 P.M. PT and on Saturdays and Sundays from 8 A.M. until 5 P.M. PT

Credit Report Disputes

For any issue regarding your credit report, you can either call the number listed on your report, open a dispute by mail or online. is to report your dispute online. To dispute by mail visit the following link as it will provide the address and the instructions

Your Credit Report

Did you know it was possible to obtain your credit report every 12 months, from each credit reporting agency, for free?

To request your free report online or to find instructions how to make your request by mail, please go to

To make your request by phone, please call 1-877-FACTACT.

To request your report from Experian directly for a fee or to sign up for a basic membership, please visit the Access My Credit Report option on Experian's resource page.

Identity Theft

You can either visit the articles on identity theft on the Identity Theft And Fraud section on the resource page. Or you can call 1-888-397-3742 directly for guidance and support and to report the theft or fraud.

Corporate Contacts

Please visit to see the corporate contacts and view links to employment opportunities at Experian. Experian's corporate line for general inquiries can be reached by phone.

Business Customers

To view a list of departments for business customers, please visit

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Reach an Experian Customer Service Rep?

Why does GetHuman Write How-to Guides for Experian Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Experian in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reach an Experian Customer Service Rep? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 4 years ago
Updated a year ago
Viewed 755,131 times
Contact Experian
How can I get in touch with Experian customer support
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!