How Do I Dispute Something on My Credit Report with Equifax?

A credit report affects various aspects of our lives, and we should ensure that all entries are correct and updated. Equifax empowers individuals to gain financial independence by increasing access to capital for small businesses. Through GetHuman, you can have faster access to the Equifax customer care service team and obtain help regarding how you can dispute something on your credit report with Equifax.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Equifax is a consumer credit reporting company that operates in 24 countries in various regions, including Europe and Asia, as well as North, Central, and South America. Along with Experian and TransUnion, the firm sells consumer credit reports and analytics to retailers, banks, and credit unions.

It blends data, technology, and analytics to provide information that helps lenders gain insight into individuals' credit and payment history. Equifax also indicates how individuals have honored paying bills or repaying loans. It also serves various finance and insurance companies, healthcare providers, and government agencies.

You should ensure that you check your credit report regularly with every detail captured in the credit card report as correct, accurate, and complete. It's common to find erroneous entries in your credit card report, thus when faced with such an issue, do not worry. Here's how you can dispute something on your credit report with Equifax.

How do I dispute something on my credit report with Equifax?

To successfully file a dispute, you may be required to provide various documents, depending on the information you may be disputing. These include;

  • Personal Information
  • Valid driver's license
  • Birth certificate
  • Copy of a utility bill
  • Account Information
  • Current bank statements with account information
  • Letters from a lender showing an account have been corrected
  • Proof that a report was the result of identity theft
  • Bankruptcy schedules or other court documents
  • Student loan disability letters
  • Canceled checks

If you're faced with incomplete or inaccurate items in your credit report, you can create or sign into myEquifax account. You can register for an account by providing the correct details for

  • First name
  • Last name
  • Date of birth
  • Your Social Security number to help with locating your credit report and verifying your identity.
  • A valid mobile number for Equifax to text to verify your identity and to provide service-related alerts.
  • Details for your current address

Filing a dispute online

  • Visit the Equifax website (www.equifax.com)
  • From the homepage, click on the 'PERSONAL' tab in the top menu bar.
  • Click on 'CREDIT REPORT ASSISTANCE' and select 'Dispute information on your Equifax credit report' link from the listed items.
  • Upon opening the dispute page, you can launch your claim by clicking on the 'SUBMIT A DISPUTE' option. Those who had previously filed their disputes can track the progress by clicking 'CHECK A STATUS.'
  • Enter your email address and password to enable you to log into your account and submit by clicking on the 'SIGN INTO MY EQUIFAX' tab
  • Once you've submitted a dispute, Equifax will send a 10-digit confirmation code, investigate the dispute, and make updates within 30 days.

Alternative method

You could reach out to the Equifax customer service support specialists to assist with credit report and monitoring services, including how you can dispute something on your credit report with Equifax. Alternatively, you can mail a letter to Equifax's dispute mailing address.

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How Do I Dispute Something on My Credit Report with Equifax?

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