DirecTV Live Chat

How to chat with DirecTV by GetHuman

Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Click the link to chat
Why did you want to chat with DirecTV?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I'm looking to see what deals are available at this time. I was told to call back at th...
I'm looking to see what deals are available at this time
I often receive solicitations for changing providers from Dish, which I have, to your s...
I cancelled the free hob and movie package on *-**. Now I got charged for both and I...
I already paid my cable bill, and the tv is shut off. This keeps happening when the bil...
I recently closed my account and I need to know how much I owe.
TV service doesn’t have sound
needing to move services to new house
We pay for the MLB package but the channels are not working.
please return my Lifetime channel, plus three more Hisroey. Why did you take it off in...
I no longer have Lifetime, History or Lifetimeex, why. I want to get those channels back.
Two buttons on the remote do not work
Hello,**I am having our roof replaced. The roofers have to remove the dish or they wil...
I need to lower my bill. My neighbor is only paying **.** a month and I am paying...
Help me with my issue

DirecTV Live Support Statistics

Live chat starting pointhttps://support.directv.com/app/chat/chat_launch
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:45am
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication53%
Quality of help75%
Customer votes71,232
Information last updatedTue May 17 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-756-0134

Chatting with DirecTV Customer Service

Live chat with DirecTV by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with DirecTV about. We can usually help ensure a better outcome. This is the best way to live chat with DirecTV because 226,548 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case DirecTV usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://support.directv.com/app/chat/chat_launch are used to handling Dispute a Charge, Cancel Account, Technical Support, Service Outage, Payment Inquiry and other customer service issues. When you chat with DirecTV agents, they are most likely chatting with you from their call center located in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like DirecTV offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting DirecTV with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting DirecTV

While DirecTV does offer live chat as a way to get help, they also have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for DirecTV is their 800-756-0134 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact DirecTV? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are DirecTV and GetHuman affiliated?

GetHuman and DirecTV have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

DirecTV Contact Info

Information that GetHuman and its users have gathered about how to best reach DirecTV
DirecTV Live Chat

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