DirecTV Live Chat

How to chat with DirecTV by GetHuman

Topics from recent customer chat windows

I would like to file a bbb claim. I’ve been being overcharged for quite some time and I...
I was changed $*** for MOVIES EXTRA PACK. I did not order that I don’t know what that...
I would like to know when your service agreement with Fox Sports Midwest is up?
When can I cancel my service? And who do I call? I signed up with a company that has...
Affordability problem for severely disabled person. Needs to remain with same package...
Me lleg* msj que no abone la factura de diciembre y yo ya la pague
Hola me lleg* un msj que no pague la factura de diciembre y si la pague
Remote is not working. Tried new batteries, resetting, etc.
Why in the world would you put on a show to promote animal torture and cruelty? I am a...
I cancelled service on ******, and still haven't heard if DirecTV wants receiver back...
I want to see if an offer that I received is valid. If I sent $*,*** and $*,***, I woul...
Reschedule installation appointment
I did everything that said I need to do to get my directv, last night we had a strong w...
i would like to change my date to hook up my services
Help me with my issue

DirecTV Live Support Statistics

Live chat starting point
https://support.directv.com/app/chat/chat_launch
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9am
Average wait
3
Current wait
3
Rank (overall)
3
Alternate methods
phone or chat or facebook or twitter or web
Quality of communication
48%
Quality of help
70%
Customer votes
71,237
Information last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)
Best phone number
888-238-3712

Chatting with DirecTV Customer Service

Live chat with DirecTV by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with DirecTV about. We can usually help ensure a better outcome. This is the best way to live chat with DirecTV because 226,548 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case DirecTV usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://support.directv.com/app/chat/chat_launch are used to handling Cancel Account, Dispute a Charge, Service Outage, Technical Support, Payment Inquiry and other customer service issues. When you chat with DirecTV agents, they are most likely chatting with you from their call center located in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like DirecTV offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting DirecTV with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting DirecTV

While DirecTV does offer live chat as a way to get help, they also have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for DirecTV is their 888-238-3712 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact DirecTV? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are DirecTV and GetHuman affiliated?

GetHuman and DirecTV have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chat with a Paid Expert

We partner with another US company that staffs highly-rated DirecTV experts ready to chat and help with your issue for approx. $20-45, in case our free tools aren't working for you.
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DirecTV Contact Info

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