DirecTV Live Chat

How to chat with DirecTV by GetHuman

Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Click the link to chat
Why did you want to chat with DirecTV?

Topics from recent customer chat windows

I have no money at this time some of my channels are missing
I have missing chanels
I'm trying to verify a payment arrangement i made with the automatic system
Want to know what package I have and which total channels i am paying for.
No signal on TV, out over ** hours
We trying to order the fight and we can’t connect
I changed from verizon to att and * straight talk phone when the phones get here we ar...
Where is my Natgeo channel with Dr Pol!!** I’ve stayed with Directv for close to ** yea...
I would like to lower my bill
I suppose I got a promotion within the last ** days and I have room to see anything in...
I am not receiving channels promised: i.e., the Golf channel. Secondly. T.V. pauses or...
The mute button on my remote will not work.
My remote controller is not working to my box. Last time an expert had me hit a button...
TV in bedroom will not come on, cable box will not stay on so "no signal"*TV in living...
Help me with my issue

DirecTV Live Support Statistics

Live chat starting pointhttps://support.directv.com/app/chat/chat_launch
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat2:45pm
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication49%
Quality of help71%
Customer votes71,237
Information last updatedMon Feb 22 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-238-3712

Chatting with DirecTV Customer Service

Live chat with DirecTV by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with DirecTV about. We can usually help ensure a better outcome. This is the best way to live chat with DirecTV because 226,548 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case DirecTV usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://support.directv.com/app/chat/chat_launch are used to handling Dispute a Charge, Cancel Account, Service Outage, Technical Support, Payment Inquiry and other customer service issues. When you chat with DirecTV agents, they are most likely chatting with you from their call center located in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like DirecTV offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting DirecTV with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting DirecTV

While DirecTV does offer live chat as a way to get help, they also have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for DirecTV is their 888-238-3712 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact DirecTV? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are DirecTV and GetHuman affiliated?

GetHuman and DirecTV have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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DirecTV Contact Info

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