Aetna Live Chat

How to chat with Aetna by GetHuman

Topics from recent customer chat windows

H Team GM,**II*m trying to registering the account with aetna, as i am already a member...
I need a return call like the girl said she would do with my problem solved. It’s been...
you say you sent me code NO code was sent please call me ***-***-****
now yu say sending me email code there is no email from you seriously
need someone to help me fill out ancillary application links not letting me click on it...
want to get some information on the pearly physical checkup
Coverage questions. Medication coverage. Referral to specialist coverage.
why do I get multiple emails a day changing my sons email address from mine to my ex hu...
I am wanting to appeal denial to become a behavioral health provider
I am attempting to appeal the denial for becoming a behavioral health provider
i am looking to possibly change my prescription drug plan for ****. i signed up for bcb...
Knee brace coverage for motocross application. Do I need prescription from doctor to be...
I am trying to print a temporary card but does not let me to register an account becaus...
Need a phone number to speak with someone regarding dental benefit breakdowns, Have spe...
Help me with my issue

Aetna Live Support Statistics

Live chat starting point
https://member.aetna.com/appConfig/login/login.fcc?TYPE=33554433&REALMOID=06-36d8cb4d-4ac1-44c7-b12d-a80fba4b718e&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-xU5km2Pz5%2f9A%2f2FCwUlXE48HlDkyH9ruz3da8Iqw6pwcy09mgHFN5RmlkMNqguY5&TARGET=-SM-HTTPS%3a%2f%2
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9:30am
Average wait
21
Current wait
30
Rank (overall)
3
Alternate methods
phone or chat or email or web or twitter
Quality of communication
43%
Quality of help
30%
Customer votes
27,258
Information last updated
Tue Feb 25 2020 09:00:00 GMT+0000 (UTC)
Best phone number
877-238-6200

Chatting with Aetna Customer Service

Live chat with Aetna by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Aetna about. We can usually help ensure a better outcome. This is the best way to live chat with Aetna because 36,156 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Aetna usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://member.aetna.com/appConfig/login/login.fcc?TYPE=33554433&REALMOID=06-36d8cb4d-4ac1-44c7-b12d-a80fba4b718e&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-xU5km2Pz5%2f9A%2f2FCwUlXE48HlDkyH9ruz3da8Iqw6pwcy09mgHFN5RmlkMNqguY5&TARGET=-SM-HTTPS%3a%2f%2 are used to handling Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. When you chat with Aetna agents, they are most likely chatting with you from their call center located in California or Philippines or Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Aetna offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Aetna with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Aetna

While Aetna does offer live chat as a way to get help, they also have a phone number. In total, there are 17 ways to get in touch with them. The best phone number for Aetna is their 877-238-6200 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Aetna? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Aetna and GetHuman affiliated?

GetHuman and Aetna have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Aetna Contact Info

Which Companies Offer Chat-based Customer Service?
Chat with UberChat with AppleChat with ChaseChat with DirecTVChat with T-MobileChat with USAA
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!