AT&T Wireless Live Chat

How to chat with AT&T Wireless by GetHuman

Live Chat with AT&T Wireless Agents
http://www.att.com/econtactus/
Current Wait: 83 mins (avg 52)
Hours: 24 hours, 7 days
Select an Option for step 1 and 2 and 'Chat' will be an option in step 3
Why did you want to chat with AT&T Wireless?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Want to port out my number and would like the pin for that
Trying to see what's my wife number with your service
I’m wanting to discuss upgrading my phone and trading in my existing phone.
International coverage
I tried to add a new phone number to my existing pre-paid account, but it wasn't an AT...
Account mistake - help!!
Internet service is not available. **I have done all the troubleshooting recommended
How do I get phone service in Canada?
Possible virus on my AT&T cellphone. How do I get this fixed?
I just paid my daughter phone bill yesterday and her phone still doesn’t have service...
I claimed the new account reward, and it says the Visa card is mailed out. But I have n...
A phone on my account is not working
My boyfriend's phone is not responding to his finger, and is unable to do anything else...
at&t fiber has been out for a week, i'd like my wifi hotspot throttle lifted
Help me with my issue

AT&T Wireless Live Support Statistics

Live chat starting pointhttp://www.att.com/econtactus/
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:45pm
Average wait52
Current wait83
Rank (overall)4
Alternate methodsphone or chat or web or facebook
Quality of communication73%
Quality of help44%
Customer votes71,337
Information last updatedSat Sep 23 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-331-0500

Chatting with AT&T Wireless Customer Service

Live chat with AT&T Wireless by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T Wireless about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T Wireless because 72,204 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T Wireless usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.att.com/econtactus/ are used to handling Complaint, Overcharges on my account, Service or technical issue, Billing issue, Change or cancel service and other customer service issues. When you chat with AT&T Wireless agents, they are most likely chatting with you from their call center located in India or Philippines or Montana or Colorado. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T Wireless offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T Wireless with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T Wireless

While AT&T Wireless does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for AT&T Wireless is their 800-331-0500 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T Wireless? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AT&T Wireless and GetHuman affiliated?

GetHuman and AT&T Wireless have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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AT&T Wireless Contact Info

Information that GetHuman and its users have gathered about how to best reach AT&T Wireless
AT&T Wireless Live Chat

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