AT&T Wireless Live Chat

How to chat with AT&T Wireless by GetHuman

http://www.att.com/econtactus/
Live Chat with AT&T Wireless Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 52 minutes.
  • Current estimated wait time for an agent to join your chat window is 79 mins.
Despite the fact that AT&T Wireless has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I paid my boyfriend's fone and I just paid $**.** but it still isn't activated please h...
My phone was hacked through nfc or my router.
I want to transfer my Wi-Fi to my new address. It’s in the same complex and building.
*. Wanted to switch from postpay to prepay**. change my postpaid plan earlier, wanted d...
Need to drop a line on my att mobile account.
I am unable to receive texts from my Insurance company, from fidelity and other importa...
Network coverage very bad. Usually * bar on all phones on ccount. Sometimes * bars...
My phone was and service was locked number **********
I bought a unlocked phone from Amazon and I need a four ditgit code to unlock
Questions about my plan
New wireless account not combining with existing Internet account
I’m looking to port out a phone number and need to confirm my passcode.
Issue with activating a new phone
Phone activation issue
Help me with my issue

AT&T Wireless Live Support Statistics

Live chat starting pointhttp://www.att.com/econtactus/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat2:15pm
Average wait52
Current wait79
Rank (overall)5
Alternate methodsphone or chat or web or facebook
Quality of communication47%
Quality of help70%
Customer votes71,363
Information last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-331-0500

Chatting with AT&T Wireless Customer Service

Live chat with AT&T Wireless by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T Wireless about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T Wireless because 72,204 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T Wireless usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.att.com/econtactus/ are used to handling Complaint, Overcharges on my account, Service or technical issue, Billing issue, Change or cancel service and other customer service issues. When you chat with AT&T Wireless agents, they are most likely chatting with you from their call center located in India or Philippines or Montana or Colorado. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T Wireless offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T Wireless with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T Wireless

While AT&T Wireless does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for AT&T Wireless is their 800-331-0500 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T Wireless? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AT&T Wireless and GetHuman affiliated?

GetHuman and AT&T Wireless have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

AT&T Wireless Contact Info

Information that GetHuman and its users have gathered about how to best reach AT&T Wireless
AT&T Wireless Phone NumberMore AT&T Wireless Contact Info

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