Calls Customer Service·Most popular Duke Energy (FL) number
Q:
How do I talk to a live human at Duke Energy (FL)?
A:Press 0 twice.
Q:
Does Duke Energy (FL) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Duke Energy (FL) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 twice
What are the hours and when should I call?
Duke Energy (FL) operates the call center for this 727-443-2641 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 625 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Duke Energy (FL) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Duke Energy (FL) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Duke Energy (FL) is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 625 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Duke Energy (FL)
In summation, the best day to call Duke Energy (FL) is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Duke Energy (FL) staffs the call center well on Thursday.
Why Customers Call Duke Energy (FL)
If you have time to do a bit of reading before you call Duke Energy (FL), we recommend you read over some of our problem-specific articles.
Yes, Duke Energy (FL) does offer payment arrangements for customers who are unable to pay their bills on time. The payment arrangement allows you to come to an agreement with Duke Energy to pay your bill in installments over an extended period. To request a payment arrangement, you can either call Duke Energy's customer service line or use their website or mobile app. It is important to contact them as soon as you realize you won't be able to make the full payment on time. Duke Energy will work with you to find a suitable arrangement based on your financial situation. Please note that payment arrangements are subject to certain eligibility criteria and terms outlined by Duke Energy (FL).
Duke Energy (FL) provides several payment options for its customers' convenience. Firstly, customers can pay their bills online through the company's website or mobile app. This secure method allows for easy access and greater flexibility. Additionally, automatic bank draft enables customers to have their monthly bills automatically deducted from their bank accounts, ensuring timely payments without any hassle. Customers can also make payments over the phone by calling the designated number, or by visiting authorized third-party payment locations where payments can be made in person. Lastly, Duke Energy (FL) offers a budget billing program that allows customers to average their energy costs over a 12-month period, providing more predictable payments. With these diverse options available, customers can choose the method that best suits their preferences and needs.
Yes, Duke Energy (FL) offers paperless billing options. By switching to paperless billing, customers can receive their bills electronically via email instead of receiving a paper copy in the mail. This option provides convenience, reduces paper waste, and helps to promote a more sustainable approach to billing. To enroll in paperless billing, customers can sign in to their Duke Energy online account and navigate to the billing preferences section. From there, they can select the paperless billing option and update their account settings accordingly. By embracing this option, customers can easily access their bills online, save time, and contribute to a greener environment.
Click the link above to get answers to just about any Duke Energy (FL) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Duke Energy (FL) is extracted from issues that customers have reported to GetHuman.
This is Duke Energy (FL)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Duke Energy (FL) agent. This phone number is Duke Energy (FL)'s best phone number because 3,750 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 727-443-2641 include Cancel My Services, Change Services, Setup Service, Meter Reading, Complaint and other customer service issues. Rather than trying to call Duke Energy (FL) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Duke Energy (FL) has 1 phone number. It's not always clear what is the best way to talk to Duke Energy (FL) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Duke Energy (FL). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Duke Energy (FL). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.