AirBnB Customer Service

Phone number, contact info hacks, tips for common issues & reviews from other customers

Contacting AirBnB

AirBnB Phone Number
855-424-7262
Available: skip wait on hold
Contact AirBnB
See the best way to reach AirBnB customer service and compare their 2 phone numbers, help-desk, and live chat option.

Most common AirBnB customer service issues

As reported by AirBnB customers to GetHuman in the last 60 days
Make a Booking: 1,185 inquiries
Technical and Service Support: 1,362 inquiries
Account Help: 840 inquiries
Cancel or Change Booking: 843 inquiries
Refund Issue: 1,442 inquiries
Recent customer service issues experienced by other AirBnB customers:
"My listing was canceled - not by me" · 3d ago
"A problem with my account" · 7d ago
"Host dispute and his demand for us to move immediately" · 9d ago
"cancellation of a booking" · 11d ago
"I want yo keave a review for the hoyse wexsta*** st *****-***** . It read the rev..." · 14d ago

AirBnB customer reviews

3.69 out of 5 | 3,082 reviews
"Hi! The house down our street is being rented out through AirBNB..." · 2d ago
"Was charged by them for cancelling a reservation that neither I no..." · 6d ago
"worst experience, last minute cancellations" · 9d ago
"I have completed the request form several times to register a co-h..." · 10d ago
"They are a rip off!!!!!!!!!!!!. They supposedly "accepted" a custo..." · 14d ago
"I have used them several times...some places great some not....do..." · 17d ago

About AirBnB

If you're here looking up AirBnB customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. AirBnB also goes by or is associated with the names AirBnB.com, Airbnb, Inc.. They are considered to be part of the following sectors and industries: travel, hospitality, service, Consumer Discretionary, Consumer Services, Hotels, Restaurants & Leisure. AirBnB is associated with terms like homestay, vacation rental, private, travel & leisure, internet, technology, mobile, marketplace, b2c, web services & apps by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Homeaway, VRBO, Tripping.com. They employ 3,100 people according to customers in the know.
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