Verizon Wireless Customer Care on Twitter
Getting Verizon Wireless's Attention on Twitter by GetHuman
Usually replies within: 7 hours
Best time to tweet: ~10:15am
#10 of 12 contacts
5,702 customer votes
Recent reasons others tried tweeting Verizon Wireless
The “loyalty plan” I was changed to after being w* Verizon for ** years is horrible. I...
I’m traveling and am currently driving through New Zealand. I have an international pl...
I am so tried of telling you my problem and you aren't help me
Wanting to check on trading a phone.
I wasn’t to seitch my galaxy tab * that I bought awhile ago used from Verizon to my att...
I want you to stop sending me mail! I will never use Verizon again and you won't stop b...
need info on a new phone device
I can’t call with my number and I was barred I don’t know why and my account was locked...
Changed services and bought new phone at Verizon kiosk in Costco in Columbia sc last ma...
New Verizon service on a new tracfone Samsung A**e Trying to activate service and loc...
I need a booster to get a decent signal in my house. I used to get a good signal but a...
Want to change my address
Get help with my issue
I want to pay my moms outstanding balance
Verizon Wireless Twitter-based Customer Help - Stats
Twitter @ Handle
Mon-Fri 7am-10pm, Sat-Sun 7am-4pm CST
Right time to tweet them
Rank (amongst all ways to contact)
Legibility of messaging
Customer service rating
Information last updated
Tue Feb 25 2020 09:00:00 GMT+0000 (UTC)
Verizon Wireless Customer Service through Twitter
Verizon Wireless is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Verizon Wireless will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM Verizon Wireless your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Verizon Wireless that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Verizon Wireless's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting Verizon Wireless
Of the 12 way(s) to get in touch with Verizon Wireless, customers like you claim that the best one is the 800-922-0204 option. From this page you can easily access all the possible contact information options for Verizon Wireless as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Verizon Wireless? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.