Verizon Wireless Customer Care on Twitter

Getting Verizon Wireless's Attention on Twitter by GetHuman

@VZWSupport
Customer Twitter Account
  • Somebody from Verizon Wireless usually replies within 13 hours.
  • GetHuman site vistors rank this #10 out of 12 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Verizon Wireless instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Verizon Wireless

I want to sign up for lower bills based on my income
Does Verizon price match other phone carriers. I’m considering switching to xfinity bec...
Question regarding paying off a device as reflected with associated phone number transf...
Delivery of new phone is being delayed. I will not be here when it arrives and would li...
Cannot recieve text from Verizon thus cannot access service or account online! This has...
I have not been able to log into my account for months and called multiple times trying...
I have * virus on my phone and don't have the money to fix it
I currently have Verizon postpaid service, but I purchased Verizon prepaid, and I need...
I have * virus on my phone and I don't have the money to get it fixed
I need to activate my Verizon prepaid service and transfer my phone number from Verizon...
Travel pass didn't work while I was in Bali, indonesia. My bill is $*** for a pass tha...
My caller id is pulling up the wrong name

Verizon Wireless Twitter-based Customer Help - Stats

Twitter @ Handle@VZWSupport
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet13
Issue turnaround time23
Rank (amongst all ways to contact)10
Legibility of messaging73%
Customer service rating54%
Customer votes5,706
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon Wireless Customer Service through Twitter

Verizon Wireless is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Verizon Wireless will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Verizon Wireless your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Verizon Wireless that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Verizon Wireless's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Verizon Wireless

Of the 12 way(s) to get in touch with Verizon Wireless, customers like you claim that the best one is the 800-922-0204 option. From this page you can easily access all the possible contact information options for Verizon Wireless as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Verizon Wireless? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Verizon Wireless

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