PayPal Customer Care on Twitter

Getting PayPal's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from PayPal usually replies within 22 hours.
  • GetHuman site vistors rank this #6 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling PayPal instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting PayPal

Hello, I don’t have access to my old phone number and therefore I can’t log into my acc...
***** ******* ** ****** ******** **** ****'****** ** ******* PayPal...
Scam charge from Pouria Alipour on sept. **.
Ordered bras from Lily& XINFENGHUAKX**, all the same, payment went t...
I have been on the phone with Paypal for * hours now and have no solution. I am unable...
Someone has created an paypal account using my email address.
Fraudulent Transaction
A transaction occurred in the amount of $***, but the person who was supposed to receiv...
I need to know my balance to paid PayPal
I just received a text saying that my PayPal account was charged ***.**$ for a purchase...
My friend sent me $*** and then weeks later pay pal is saying there is a problem with i...
I made two transactions last night back to back for $*.** each and I did not get whatev...
I cannot login to my accounts, business or personal, and I cannot verify because of pho...

PayPal Twitter-based Customer Help - Stats

Twitter @ Handle@askpaypal
Best hours24 hours, 7 days
Right time to tweet them2:15pm
Expected reply tweet22
Issue turnaround time37
Rank (amongst all ways to contact)6
Legibility of messaging75%
Customer service rating70%
Customer votes51,425
Information last updatedWed Apr 17 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

PayPal Customer Service through Twitter

PayPal is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that PayPal will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM PayPal your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like PayPal that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that PayPal's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting PayPal

Of the 8 way(s) to get in touch with PayPal, customers like you claim that the best one is the 888-221-1161 option. From this page you can easily access all the possible contact information options for PayPal as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach PayPal? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact PayPal

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