PayPal Customer Care on Twitter

Getting PayPal's Attention on Twitter by GetHuman

@askpaypal
Customer Twitter Account
Usually replies within: 23 hours
Best time to tweet: ~1pm
#7 of 9 contacts
51,424 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting PayPal

I got some money and I was trying to transfer it to my bank card and it will not let me...
Payments on hold for virtual products that were delivered to the customers immediately...
I have been on hold tryong to get through to paypal for * hours
I am having the same problem. An item is too small and I cannot find the order number...
I got a notification that there were * denied charges on my PayPal, all at once, and no...
*nd time. Got * calls from you at same time & u hung up when I answered. **Fraud charge...
ISSUES ADDING BANK ACCOUNT
May *, ****, * charges for $.** for Harish Parlar. Earlier info says I bought an IPhone...
I received an email stating that I made a purchase of Bitcoin for $***.**, which I did...
Sent friends and family yet recipient is experiencing the funds on hold. It was a birth...
i GOT ABILL ON PAYPAL FOR CRIPTO FOR AMOLST **.** i DIDNT ORDER ,DONT EVEN KNOW WHAT T...
Got an email supposedly from PayPal about an order of $*** from SHIB. Whoever that is...
problems with disputes on my business account that have been shipped and received but n...

Get help with my issue

PayPal Twitter-based Customer Help - Stats

Twitter @ Handle@askpaypal
Call-back availableNO
Best hoursMon-Fri 9am-5pm CST
Right time to tweet them1pm
Expected reply tweet23
Issue turnaround time24
Rank (amongst all ways to contact)7
Legibility of messaging76%
Customer service rating69%
Customer votes51,424
Information last updatedTue May 24 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

PayPal Customer Service through Twitter

PayPal is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that PayPal will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM PayPal your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like PayPal that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that PayPal's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting PayPal

Of the 9 way(s) to get in touch with PayPal, customers like you claim that the best one is the 888-221-1161 option. From this page you can easily access all the possible contact information options for PayPal as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach PayPal? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact PayPal

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