Current Wait: 38 mins (21m avg)
Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 2:45pm
Get to a live person fastest: If asked for a one-time passcode, say "I don't have one", then press 0 through the next 4-5 questions/requests to verify account. You will reach a live agent, who will then ask you to verify account info.
Call internationally (for free!): use their 402-935-2050 number, or call the number above while abroad for free with our GetHuman Phone™.